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“Still a good hotel”

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Dusit Thani Pattaya
Ranked #20 of 455 Hotels in Pattaya
Certificate of Excellence
Reviewed 27 November 2012

I recently stayed at the Dusit Thani for what was my 9th or 10th time,They are currently doing some renovation work to the hotel which did not spoil our stay,Some parts of the hotel have already been improved such as the bar,My standard seaview room was comfortable and clean with a great view over the bay,The bathrooms could do with a make over as the are now a little bit dated in design,All the staff are friendly as always,The Dusit's location is excellent,I hope to return next year

Room Tip: Book a seaview room
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  • Stayed: November 2012, travelled with friends
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Thank BrummieGary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this reviewResponded 29 November 2012

Dear Brummiegary,

Thank you so much for your continuous support & kind feedback of which we appreciate greatly. It is absolutely great to know that we have created memorable hotel experiences
and you have again enjoyed your stay with us.
Together with the Team I look forward to welcome you back again to your "second home" next year.

With kind regards,

Neoh Kean Boon
Resident Manager

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1,254 - 1,260 of 2,124 reviews

Reviewed 26 November 2012

This was our 3rd time at the Dusit, and it was just as good as the 1st time. The hotel and staff are excellent, the views from the hotel are fantastic, and so much to choose at breakfast. they have returning guests every year(which says alot) and I am sure me and my husband will be back in March for the 4th time.

  • Stayed: November 2012, travelled as a couple
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Thank Bella058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this reviewResponded 29 November 2012

Dear Bella,

Thank you so much for choosing to stay with us and for the continuous support. I am very happy to note that you had enjoyed your stay with us and will shared your kind comments with the team. Your words of appreciation mean a lot to us and it is always a delight to know that we have exceeded our guests’ expectations.

We look forward to welcoming you back to next March and our sincere thanks once again for sharing your experience with us.

With kind regards,

Neoh Kean Boon
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2012

Excellent service make us so confortable, quiet & big rooms, with fantastic sea view, Swimming pools...etc, breakfast always excellent...I like fresh coffee.... & around the hotel you can find everything that you need...such as shops, Massage, SPA, all kinds of food, bars, almost everything...so convenient, really the best choice to stay in Pattaya, will stay again next time.

  • Stayed: November 2012, travelled as a couple
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Thank Hengyu L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this reviewResponded 29 November 2012

Dear Hengyu,

Thank you very much for choosing to stay at Dusit Thani Pattaya. We are extremely grateful to you for taking the time to leave the kind review of your stay on our page. We are absolutely delighted that you are happy with the quality of service of the team and our various other facilities, but are especially pleased to read that we are the best choice in Pattaya. I will definitely share your compliments with the team.
On behalf of all at the resort, thank you again for your review and we sincerely look forward to welcome you back soon.

With kind regards,

Neoh Kean Boon
Resident Manager

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Reviewed 16 November 2012

hotel is lovely. perfect on the beach, food lovely.. staff so friendly, all in all best hotel in pattaya.just moments from night life but far enough for peace and quiet. the room staff were lovely they are so timid but great people, they take great care in making your holiday the best ever...strongly reccomend

Room Tip: sea room defo.....
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  • Stayed: October 2012, travelled as a couple
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1  Thank mason123462
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this reviewResponded 17 November 2012

Dear Mason,

Thank you so much for your kind comments and feedback, we appreciate it very much.
It is absolutely great to know that we have created memorable hotel experiences and cannot thank you enough for your recommendation.
With the Team I look forward to welcome you back soon.

With kind regards

Neoh Kean Boon
Resident Manager

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Reviewed 16 November 2012 via mobile

Stayed here while attending a convention and actually chose the Dusit because the convention was held here.
As soon as you approach the hotel grounds, you get a glimpse of what to expect. Hotel is in lovely grounds with a beautiful bright lobby with overlooking a little garden atrium. Check in is done personally at a welcome desk and a welcome drink is offered. Rooms are nicely done with private balcony but extraordinary.
What is extraordinary is the service. Everywhere you go staff greet you with a smile and a welcome. Ice cold water and fruit at the poolside is also a nice touch. Room service was delicious, timely and served with a smile.
My friend had a massage in the spa and highly recommended it.
Only thing that needs improving I would say is breakfast. There do not seem to be enough waiters and staff to cope with demandl. Had to wait for waiter to
clear tables and get a seat, and once you got a seat, had to get same waiters attention to get coffee or tea.

  • Stayed: October 2012
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Thank Jumpjacq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this reviewResponded 17 November 2012

Dear Guest,

Thank you for giving us your valuable feedback and we are pleased to know that you enjoyed your stay with us. I will gladly share your compliments with all our associates, who will definitely feel extremely proud to see their efforts are being recognized. I have further noted your other comments on breakfast, which will be reviewed for improvement so as to consistently meet the expectations of our valued guests. Looking forward to welcome you back again in the near future.

With kind regards,

Neoh Kean Boon
Resident Manager

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Reviewed 14 November 2012

We were visiting family in the area and were most impressed with the hotel and its staff and facilities. We were upgraded to a beautiful room on the 7th floor (thank you!)and the beds were huge and comfortable-the pillows felt as if you had laid your head on a cloud! Bathroom was lovely, balcony overlooked the pool and sea and was spacious. We loved the pools, poolside restaurant and bars, the staff, the standards of cleanliness and views over the bay and the hotel is in an excellent position just far enough away from the hustle and bustle of the city but giving easy access to it. We hoped that some of the comments on here re breakfast had been from over-fussy people-but oh dear, what chaos. The food itself was lovely but the sheer number of guests in a confined space made for a noisy, chaotic scene of people milling everywhere around your table-unless you were lucky enough to get a table close to the cascade. On one day, we were seated at a table in the corridor, which we had to ask to be cleared as we didn't want to sit amongst the leftovers of other guests. The waiting staff seemed overstretched and there didn't seem to be a system for clearing and serving, it was all ad hoc. With only one exception we had to find a waiter to request coffee or go and get our own on every day of our stay -very different from our experiences at the Amari next door last year where we would be served almost before we sat down. Perhaps the sheer numbers of coaches arriving each day mean the hotel hasn't the numbers of staff to cope in the restaurant? Given that everything else was of such a high standard, it is something that urgently needs addressing. Otherwise, excellent.

Room Tip: Rooms on 7th floor were spacious and airy with great views of the bay and pool.
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  • Stayed: October 2012, travelled with friends
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Thank mrandmrsLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this reviewResponded 15 November 2012

Dear Mr & Mrs London,

Many thanks for your kind feedback & comments, We are so pleased that you enjoyed our facilities and service during your recent stay with us. I've taken note of your comments regarding breakfast and will review it immediately with our team on how we can improve further. It is always very important to us to ensure improvement in our service delivery.
Thank you again for the review and I sincerely appreciate your time and confidence in us.
Looking forward to welcome you back to Dusit Thani Pattaya again soon.

With kind regards,

Neoh Kean Boon
Resident Manager

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Reviewed 9 November 2012

Returned from the Dusit Thani Pattaya on 24th October having spent 3 weeks at this hotel. This is our 24th visit to the Dusit and once again it was extremely good. The staff are wonderful, extremely polite and caring, they look after you completely from the minute you walk into the hotel till the minute you leave. The situation of this hotel is superb as it is the North end of Pattaya away from the hustle and bustle of downtown Pattaya but there are a lot of bars and restaurants a short walk from the hotel. We love the Chaba Pool area as there are plenty of sunbeds and plenty of space and also the Pool attendants are superb, Sompong, Pond, Samoen and the rest of the boys are wonderful, they look after you so well and nothing is too much trouble. Also the staff at the hotel are wonderful, we would like to say a big thank you to Pramot, Imee and Sukanya. We are already booked for May 2013 and cant wait to go back and see all our friends at our "Second Home". We had a problem with our room after about 10 days but we were soon given a different room which was superb. If you do have any problems the staff are very quick to get them sorted.

  • Stayed: October 2012, travelled as a couple
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1  Thank WirralPolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this reviewResponded 15 November 2012

Dear Wirralpolly,

Many sincere thanks for your appreciative notes which make us extremely happy that you had enjoyed your recent stay with us again. I will gladly share your compliments with the Team, who will feel extremely proud to see their efforts being recognized. I would like to take this opportunity to thank you for your continuous support over the years of which we appreciate very much. Looking forward very much to your next visit.

With kind regards

Neoh Kean Boon
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dusit Thani Pattaya

Address: 240/2 Pattaya Beach Road | Pattaya City, Banglamung, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#6 Family Hotel in Pattaya
#7 Romantic Hotel in Pattaya
#14 On the Beach Hotel in Pattaya
#14 Spa Hotel in Pattaya
#15 Business Hotel in Pattaya
#19 Luxury Hotel in Pattaya
Price Range: £65 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dusit Thani Pattaya 4.5*
Number of rooms: 457
Official Description (provided by the hotel):
Dusit Thani Pattaya enjoys a five-star status and the resort hotel presents a luxurious blend of city comforts and beach relaxation for individual travellers, business executives and family holidaymakers. It is a very short distance to the many family attractions in the resort city including parks and gardens, cosmopolitan dining as well as diverse and upscale shopping venues. It has three restaurants - Cascade Restaurant is located near the main lobby overlooking the hotel’s Atrium and waterfall. The Peak fully justifies a claim to being Pattaya’s finest Chinese Restaurant offering an excellent Dim Sum menu and a la carte menu of Chinese cuisine. Choice food in more casual surroundings is offered at The Bay, where the best skewers are served and the most famous weekend dining in town (The Bay Grill & Buffet)is held. Dusit Gourmet Bakery offers a wide variety of gourmet snacks, pastries, cakes, ice creams, teas and aromatic coffees. Dusit Shop has gift items and Thai souvenirs while other shops include a tailor's and jewellery store that are also worth a visit. These perfectly complement the eco-friendly hotel's Deluxe, Club Rooms, Club Grand Rooms and Suites along with the extensive facilities and amenities it offers. ... more   less 
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Also Known As:
Dusit Thani Pattaya Hotel Pattaya
Pattaya Dusit Resort
Dusit Pattaya
Dusit Resort Pattaya
Dusit Hotel Pattaya

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