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“Excellent Hotel” 5 of 5 bubbles
Review of Dusit Thani Pattaya

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Dusit Thani Pattaya
Ranked #18 of 441 Hotels in Pattaya
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Hotel”
5 of 5 bubbles Reviewed 24 September 2013

We recently stayed at this hotel whilst on our honeymoon. Can't praise this hotel enough. Excellent location, Central yet quiet with its own beach, not in amongst the craziness of central Pattaya. We stayed on a bed and breakfast basis, breakfast buffet was great, loads of selection. We ate at The Bay restaurants a few night as the rain was very heavy and didnt want to go out. food was lovely, very tasty and reasonably priced for a hotel. Staff were very friendly especially the house keeping staff who were excellent, nothing was too much bother. We really enjoyed our stay and would stay again if we return to Pattaya in the future.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank xLeaBellex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, 26 September 2013
Dear Valued Guest,

Thank you very much for the kind review and recommendation. We are delighted that you had an enjoyable stay during your honeymoon with us recently.

It is indeed great to receive compliments on our location, beach, food, service and restaurant., and we look forward to welcoming you back to Dusit Thani Pattaya again soon.

With kind regards,

Neoh Kean Boon
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,832 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (492)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Brisbane, Australia
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 24 September 2013 via mobile

This a truly great hotel,, part of the Dusit Thani group, a truly 5* hotel group. Only had five days in Thailand flying back to Australia so decided to try Pattaya as it is supposed to have been 'cleaned up' a bit.
Hotel location and rooms etc are perfect. Great views and large rooms with all the necessary amenities. Good gym, pools and plenty of sun chairs etc. staff by the pool very attentive. Drinks and food very expensive compared to bar and restraunt prices in the town.
The problem with this hotel is that it just lacks the attention to detail and finesse of a truly 5* hotel. In 5 days nobody used my name once, kept waiting for a taxi for 20 minutes with my wife and then asked to take a Tuk-Tuk in a dinner suit and wife in evening gown. Really!!! I appreciate that they had 100 Japanese guests leaving but a truly 5* hotel knows how to deal with this sort if thing seamlessly. Booked a bus from airport to hotel through the hotel who just used the airport AOT service (I could have done that online) charged double the price and it was filthy unconfirtabke and smelly. A great hotel not quite living up to its 5* heritage.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank mike58A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, 25 September 2013
Dear Mike,

Thank you so much for providing us with your valued feedback. I'm glad that you have overall enjoyed your stay with us. However, I would like to sincerely apologize for the lack of attention to details and transfer/transportation issue. The points highlighted will definitely be looked into by myself and department heads concerned for immediate improvement.

If your travel ever brings you back to Pattaya, we welcome another opportunity to serve you again with a more positive stay experience.

With kind regards,

Neoh Kean Boon
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
1 review
5 of 5 bubbles Reviewed 22 September 2013

me and my wife have just had 3 great weeks at the dusit pattaya,the chaba pool was being refurbished,and opened 1 day before we left.this didn't matter as the lagoon pool was great.the seaview room we had (526) was great.the buffet breakfast was the best ive had.the security was good,as were all the staff.the in room internet was good.the bar is very relaxing and the band are very good and play requests.looking forward to our return in march 2014.you can leave the hotel by the side gate next to the thai airways office and be anywhere in pattaya for 10 baht.10 out of 10.matt and duenpen

Room Tip: pay a bit more for a wonderful sea view
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank matthew h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, 25 September 2013
Dear Matthew,

Many thanks for your positive review and I'm delighted that you had an enjoyable 3 weeks stay with us. It is indeed a great pleasure to receive compliments on our room, breakfast, bar, band and location, and we look forward to welcoming you back in March next year.

With kind regards,

Neoh Kean Boon
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, England, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 21 September 2013

I have reviewed the Dusit Thani previously , but having just returned here for the third time this year i felt the need to post again
We have just spent 7 nights in the hilton at hua hin before transferring to the dusit thani pattaya.
I can honestly say that the dusit leaves the hilton trailing in its wake.
Every level is so much better, the staff are friendly and welcoming, the rooms are better , the facilities are cleaner.
The little things that make so much difference are taken care of and this very much reflects on the management of this hotel.
Well done, you deserve fantastic credit, it is a pleasure to stay here.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, 25 September 2013
Dear Peter,

Thank you so much for the kind review and your continuous support, appreciate it very much !
It is great to know that we have created memorable hotel experiences and I will make sure this is shared with our team.

As you are still in Pattaya now, I'm sure you will continue to enjoy the rest of your holiday here.

With kind regards,

Neoh Kean Boon
Resident Manager


.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 16 September 2013 via mobile

This is good hotel with nice view and service. The hotel staff is friendly. Rooms are clean and nice design. Swimming pool also beautiful and relaxing. The breakfast had many food to choose from and delicious fresh fruit every morning.

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Spachamol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, 17 September 2013
Dear Valued Guest,

Thank you so much for your kind review and we are delighted you had an enjoyable stay with us. It is indeed a great pleasure to receive your compliments on our room, breakfast, service and pool, and we look forward to welcoming you back again soon.

With kind regards,

Neoh Kean Boon
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
70 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed 15 September 2013

I've stayed at this hotel several times and used to love it, the lobby area is stunning with the indoor forest. Nice location, pool, view, and food. The hotel is calm and still.

However, the rooms are very dated and need serious refurbishment. The doors to the rooms are so paper-thin it's crazy. There are clear signs of age and the hotel is just.. old. But still classic.

  • Stayed November 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank KB500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 14 September 2013

Went there in 2yrs back with my spouse on honeymoon. It was a surreal experience with a beach by the side, awesome waterfall inside the hotel, nice location (accessible to markets, restaurants), sumptous breakfast, good customer service..

Would stay at the next chance, highly recommended for holidayers in Pattaya!

  • Stayed October 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KiranJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, 20 September 2013
Dear Kiran,

Thank you very much for the kind review and recommendation. We are delighted that you had an enjoyable stay during your honeymoon with us.

It is indeed great to receive compliments on our location, service staff, hotel facilities and breakfast, and we look forward to welcoming you back to Dusit Thani Pattaya again soon.

With kind regards,

Neoh Kean Boon
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dusit Thani Pattaya

Property: Dusit Thani Pattaya
Address: 240/2 Pattaya Beach Road | Pattaya City, Banglamung, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#6 Family Hotel in Pattaya
#8 Romantic Hotel in Pattaya
#13 Spa Hotel in Pattaya
#13 On the Beach Hotel in Pattaya
#16 Business Hotel in Pattaya
#17 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Dusit Thani Pattaya 4.5*
Number of rooms: 457
Official Description (provided by the hotel):
Description: Dusit Thani Pattaya enjoys a five-star status and the resort hotel presents a luxurious blend of city comforts and beach relaxation for individual travellers, business executives and family holidaymakers. It is a very short distance to the many family attractions in the resort city including parks and gardens, cosmopolitan dining as well as diverse and upscale shopping venues.It has three restaurants - Cascade Restaurant is located near the main lobby overlooking the hotel’s Atrium and waterfall. The Peak fully justifies a claim to being Pattaya’s finest Chinese Restaurant offering an excellent Dim Sum menu for lunch and a la carte menu of Chinese cuisine. Choice food in more casual surroundings is offered at The Bay, where the best Italian cuisine is served and the most famous weekend dining in town (Saturday Night BBQ Buffet) is held. Dusit Gourmet Bakery offers a wide variety of gourmet snacks, pastries, cakes, ice creams, teas and aromatic coffees. Dusit Shop has gift items and Thai souvenirs and the Jim Thompson, tailor shop and jewelry store are also worth a visit.These perfectly complement the 457 Deluxe and the new Club and Club Grand Rooms and Suites of the environmentally-friendly hotel. ... more   less 
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Also Known As:
Dusit Thani Pattaya Hotel Pattaya
Pattaya Dusit Resort
Dusit Pattaya
Dusit Resort Pattaya
Dusit Hotel Pattaya

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