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“Excellent ” 5 of 5 bubbles
Review of Dusit Thani Pattaya

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Dusit Thani Pattaya
Ranked #19 of 441 Hotels in Pattaya
Certificate of Excellence
Bangkok, Thailand
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Excellent ”
5 of 5 bubbles Reviewed 9 January 2014 via mobile

We were here for one night and very appreciated the services. The room was nice, clean and comfortable. There were 2 big swimming pool and private beach which was very special in Pattaya area. Sunset view was very nice and romantic.
If breakfast did not include in your booking, I would recommend to have breakfast here. There were variety of food, including Thai, American, Continental, and more, it was ฿720 and opened 6.30 to 10.30. The staff were friendly and professional. I was enjoyed staying here.

Stayed January 2014, travelled as a couple
Helpful?
Thank Annie89302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, 12 January 2014
Dear Annie,

Many thanks for your kind review and comments. It is very much apprecited.
We are very glad to learn that you enjoyed our resort and had a memorable stay.

We look forward to welcoming you back soon.

With kind regards,

Neoh Kean Boon
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,830 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (492)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Kolkata (Calcutta), India
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 January 2014

Really beautiful property and well located. Huge property with excellent landscaping and facilities. Excellent rooms and the staff is very courteous and helpful. The spa is excellent though a bit expensive. The hotel is priced on the higher side but it is worth every penny spent. A quiet and heavenly place.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ramy1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatchawal S, General Manager at Dusit Thani Pattaya, responded to this review, 5 January 2014
Dear Ramy,

Thank you so much for your appreciative words and it makes all of us extremely happy and needless to say, most proud to receive compliments from satisfied customer as we strive to consistently meet or exceed their expectations.

Looking forward to the pleasure of welcoming you back again in the near future.

Best regards,

Chatchawal Supachayanont
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nagpur, India
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 3 January 2014

Hotel Location is good.
Good rooms and good property.
Polite and Helpful Staff....
Went with Friends didn't take breakfast which was included in the package so they gave us discount on the Food we ordered in room.
Staff always ready to help.

Room Tip: Ask for room which faces the poll as well as the Sea, good view!!!
See more room tips
  • Stayed April 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WandererKC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, 4 January 2014
Dear Valued Guest,

Thank you very much for your kind review and comments, we appreciate it very much !
We are glad to learn that you enjoyed our resort and had a memorable stay.

Together with the Team, we look forward to welcoming you back soon.

With kind regards,

Neoh Kean Boon
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darwen, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 31 December 2013

Beautiful hotel with built in gardens, spa, tailor, gift shops and restaurants to choose from. The Superior Room we stayed in was plush and modern with all the amenities you need. It even had a speaker in the ceiling so you could hear the TV in the bathroom! The room had a great view of more gardens and was close to the sea. Due to the tropical nature of these gardens, the toads / frogs croaking can be a bit noisy at night, but don't let that put you off. Our stay included breakfast, which was out of this world. Lots of choice that catered for all tastes.
Top tip. Not all the prices stated are what you pay. For instance, if you want afternoon tea, please remember to add a service charge and Vat to the price shown and even ask before buying. This way of labelling prices caused some confusion and some crossed words.
Top tip. Ask your rep for recommendations for restaurants and eat out at night in Pattaya. The restaurants in the hotel are plush and empty because they are very very expensive! There is plenty of choice on the promenade. We found a good italian/Thai restaurant. Be warned Thai food is delicious, but can be very very hot. Not good when your clothes are sticking to you because of the heat. Another top top, eat indoors as it's air conditioned. Not as romantic as eating outside, but a lot lot cooler.
If you are going to Pattaya as a couple, 7-10 days is enough. You will see some sights at night, but don't worry. It's all pretty safe. The Walking Street makes the Red Light area in Amsterdam look like Disneyland and is not ideal for couples in the evenings as it can may leave you feeling a bit uncomfortable.
Overall, the hotel was great and it was a very relaxing stay. I would recommend it to anyone.

Room Tip: Ask for a garden view as this avoids rooms facing the main road. If feeling rich, as for a Premier R...
See more room tips
  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank NakedSwordsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, 4 January 2014
Dear Valued Guest,

Thank you so much for your positive review and recommendation. We are all delighted you had an enjoyable stay with us again. It is indeed a great pleasure to receive compliments on our location, garden, breakfast, restaurants and room.
Again thank you and we look forward to welcoming you back again soon.

With kind regards,

Neoh Kean Boon
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 31 December 2013

This is an A Hotel.

Great location - easy to reach any popular areas of the city.

Amazing room - the sea view room is super!

Excellent service - all staff are quite helpful and polite.

If there's one thing need to mention - the breakfast. The restaurant was half open during my visit time, food were a little cold.

Will definitely come back someday.

Room Tip: Not to familiar with its floor chart, but any rooms with sea view are brilliant.
See more room tips
  • Stayed April 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dadaniu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, 31 December 2013
Dear Daniel,

Thank you so much for your kind review, comments and recommendation. It is very much appreciated ! We are so glad that you enjoyed your recent stay with us. I have taken note of your point regarding breakfast food and will definitely look into it for improvement.

We look forward to welcoming you back again soon.

With kind regards,

Neoh Kean Boon
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 December 2013

A first class hotel , in a great location , the staff are excellent , great service , we stayed three nights, our room was really nice . We enjoyed the breakfast , everything fresh . There are great seafood restaurants on the each front , all reasonably Priced , the restaurant in the hotel was good value too , reccommended .

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Scroz34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, 31 December 2013
Dear Valued Guest,

Thank you very much for choosing to stay with us. I'm extremely grateful to you for taking the time to leave the kind review of your stay. We are absolutely delighted that you enjoyed your stay and are happy with our location, service, food and restaurant. On behalf of all the team, thank you again for your review and we sincerely look forward to welcoming you back soon.

With kind regards,

Neoh Kean Boon
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 27 December 2013 via mobile

Great location. Shops only a ten baht ride away. Great breakfast good Italian restaurant.

The rooms are very tired. Cleanliness is ok. You can hear everything they say in the next room. Very noisy if you stay next to the road. If you come here to rest expect loud music until late at night but it might come from across the road. Poor choice of tv channels but free wifi.

The pools are great, good destination with kids. Gym is good.

Staff friendly very few speak acceptable English.

When the hotel gets busy it's hard to get a seat by the pool.

Stayed December 2013
Helpful?
Thank Carolinahej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review, 31 December 2013
Dear Carolina,

Thank you for posting your comments on our page. As I do not have your full name and stay dates, I cannot verify if you had informed us of your displeasure with our room during your stay as we would have done our utmost best to accord you a room change and make sure you had a pleasurable stay. I do regret that we were not given this opportunity to make it right during the time of your stay with us. As for poor choice of TV channels, there are a total of 32 channels in our room and we try our very best to accommodate all preferences of different nationality guests that we have. It would help very much if we know your preferred channel.

We take all comments seriously and will always look into appropriate corrective action for improvement wherever possible.

Looking forward to welcoming you back again.

With kind regards,

Neoh Kean Boon
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dusit Thani Pattaya

Property: Dusit Thani Pattaya
Address: 240/2 Pattaya Beach Road | Pattaya City, Banglamung, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#6 Family Hotel in Pattaya
#8 Romantic Hotel in Pattaya
#14 Spa Hotel in Pattaya
#14 On the Beach Hotel in Pattaya
#16 Business Hotel in Pattaya
#18 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Dusit Thani Pattaya 4.5*
Number of rooms: 457
Official Description (provided by the hotel):
Description: Dusit Thani Pattaya enjoys a five-star status and the resort hotel presents a luxurious blend of city comforts and beach relaxation for individual travellers, business executives and family holidaymakers. It is a very short distance to the many family attractions in the resort city including parks and gardens, cosmopolitan dining as well as diverse and upscale shopping venues.It has three restaurants - Cascade Restaurant is located near the main lobby overlooking the hotel’s Atrium and waterfall. The Peak fully justifies a claim to being Pattaya’s finest Chinese Restaurant offering an excellent Dim Sum menu for lunch and a la carte menu of Chinese cuisine. Choice food in more casual surroundings is offered at The Bay, where the best Italian cuisine is served and the most famous weekend dining in town (Saturday Night BBQ Buffet) is held. Dusit Gourmet Bakery offers a wide variety of gourmet snacks, pastries, cakes, ice creams, teas and aromatic coffees. Dusit Shop has gift items and Thai souvenirs and the Jim Thompson, tailor shop and jewelry store are also worth a visit.These perfectly complement the 457 Deluxe and the new Club and Club Grand Rooms and Suites of the environmentally-friendly hotel. ... more   less 
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Also Known As:
Dusit Thani Pattaya Hotel Pattaya
Pattaya Dusit Resort
Dusit Pattaya
Dusit Resort Pattaya
Dusit Hotel Pattaya

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