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Reviewed 24 May 2012

We arrived a business group.
Rooms are very clean and the balcony is pleasant. We got the sea view so the morning view was fabulous.
Staff are very friendly. check in was smooth but check out took time as there were only two ladies doing check out for almost 30 people in the morning.
Breakfast was superb and variety was excellent.
We had a business lunch which was again very nice.
City of Pattaya has lots of attractions and is 10 minutes away with a pickup type of taxi. It will cost less than $6 to reach the main city happening streets.
Internet connection was good and as it was via cable no wireless hassle was experienced but my iphone could not get Internet connection.

Room Tip: Sea view is not something you can miss.
  • Stayed: March 2012, travelled on business
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Thank Babak L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this reviewResponded 1 June 2012

Dear Valued Guests,

Thank you very much for your compliments and feedback. We have shared your comments with the team and in the future the check out process will be faster.

We hope to welcome you back to Royal Cliff - The state of exclusivity & fascination in the future.

Best wishes,

Christoph Voegeli
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2012

This place is a time warp, an ode to 1980s resort design.

Great views, location and and extensive selection of facilities. Definitely worth the relatively cheap prices they are charging online, which includes a decent buffet breakfast.

But there are issues. The big one is that it's an old and fading five-star property where some of the infrastructure, especially in the rooms, should be replaced.

The TV was no good and a power point actually detached from the wall when I pulled a computer plug out.

Meanwhile, the bathroom and beds are 15 years out of date.

The guest mix is also jarring at times. The ambiance is set by whichever ethnic group dominates at the time. Indian one day, Chinese the next, Russian the day after.

This can be a little overwhelming for other guests. Who wants to go for a swim when the pool is packed with Indian pump salesmen?

That said, on balance I'd recommend it to people with no pretensions who are looking for a couple of days away from Bangkok.

It is what is.

Room Tip: Take a walk to Cosy Beach, around the corner, for some old-school Thailand.
  • Stayed: May 2012, travelled on business
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Thank TruMarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this reviewResponded 1 June 2012

Dear Valued Guest,

Thank you for choosing to stay at Royal Cliff Beach Hotel on your recent visit to Pattaya. Thank you for your feedback and we appreciate it as it allows us to identify the areas where we can improve. I have to let you know that the hotel is in the process of upgrading and renovating. Most of the rooms are now completely renovated and we have installed LCD TVs, IPTV system and refurbished the bathrooms and bed areas. The new rooms offer a modern ambiance.

On your next visit to us you will definitely see a difference. We are always improving.

Best wishes,

Christoph Voegeli
General Manager

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Reviewed 18 May 2012

We were there for staffing an event. The room is so great and relaxing. Great location, excellent service and breakfast buffet is so amazing. We had a great time there. When we had free time we could go to beach or get in the pool. I also love how they have so many variety of food for breakfast, I never get bored of it.

  • Stayed: July 2011, travelled on business
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Thank Chokchai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this reviewResponded 1 June 2012

Dear Valued Guest,

Thank you very much for your compliments. We are delighted that you had a wonderful time with us and that you enjoyed our breakfast. We are in the process of making the breakfast even better.

We hope to welcome you back to Royal Cliff - the state of exclusivity & fascination soon.

Best wishes,

Christoph Voegeli
General Manager

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Reviewed 11 May 2012

Beautiful property...Amazing location..Very good service...The Breakfast buffet was great...

Room Tip: Choose a sea view room
  • Stayed: April 2012, travelled as a couple
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Thank Gurjeet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this reviewResponded 1 June 2012

Dear Valued Guest,

Thank you very much for your compliments. I have shared your review with my team and they were very happy to hear of your amazing experience with us.

We hope to welcome you back to Royal Cliff - the state of exclusivity & fascination soon.

Best wishes,

Christoph Voegeli
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2012

Just arrived back from another stay at The Royal Cliff in Pattaya and things have got even better. The new Mini Suite Plus rooms that we stayed in were great and the new Infinity Pool has the best views in Pattaya. Breakfast was very good with a great variety on offer and the service from Keeree P and his team was excellent.
This is a great beach resort hotel with a very relaxing feel that has fantastic facilities and definitely the best location in Pattaya and all of this for a fantastic price. There are probably better hotels elsewhere in the world but they would cost you two or three times more than The Royal Cliff and my family and I would not enjoy ourselves anywhere near as much as we do when we stay at The Cliff. We cannot wait to go back next year. Thank You all at The Royal Cliff Beach Resort for making our stay a memorable one.

Room Tip: The ninth floor rooms in the main building have great views over the bay and the sunsets are fantastic.
  • Stayed: April 2012, travelled with family
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Thank DougCowan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this reviewResponded 9 May 2012

Dear Valued Guest,

Thank you very much for your compliments. Your kind words inspire all of us to continually improve. I am delighted you enjoyed our newly renovated rooms. This year we are planning to add more facilities and upgrade more rooms. On your next visit there will be something new for you to experience.

We look forward to your return next year.

Best wishes,

Christoph Voegeli
General Manager

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