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“Nice hotel”

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Royal Cliff Beach Hotel
Ranked #23 of 456 Hotels in Pattaya
Certificate of Excellence
Reviewed 20 June 2012

The location is private and quiet, very good for friends or couples. The service is good, staff are nice and kind. The room is clean, the color is relaxing. The view from the room is good, kinda windy and I love that. The breakfast is very good, lots of variety.

  • Stayed: June 2012, travelled with friends
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Thank Chananart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 June 2012

Dear Valued Guest,

Thank you very much for your wonderful review. We are delighted you enjoyed your stay with us.
I am pleased you like the overall facilities of the resort. We are constantly improving our product.

It was a pleasure to have you as our guest.

We hope to welcome you back in the near future.

Best wishes,

Christoph Voegeli
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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606 - 612 of 1,106 reviews

Reviewed 19 June 2012

Beach hotel renovated rooms on floor 8&9 offer much better value and better view than the more expensive room at Royal Cliff Grand hotel.
Breakfast a wide variety, best in Pattaya.
Value for money, compared w other hotels.
Best to have car to get to/ from hotel

  • Stayed: June 2012
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Thank CM_TH77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this reviewResponded 20 June 2012

Dear Valued Guest,

Thank you very much for your compliments and for always choosing to stay at The Royal Cliff. We are delighted you enjoyed our newly renovated rooms.
The Grand Hotel's room will also be under going renovation to freshen up the look and we will add new furnitures to the room.

Thank you for your comments and we hope to see you again in the near future.

It was a pleasure to have you as our guest.

Best wishes,

Christoph Voegeli
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2012

We have stayed in the royal cliff terrace, the royal cliff grand and now the royal cliff beach hotel. We recommend the Royal Cliff without exception. The complete complex is amazing. The staff, the facilities, the location is just wonderful. There is one particular member of staff I must mention. His name is Somchai he works in the breakfast room. We have been here 3 times since February and Somchai remembered us each time and the service we received was impeccable. He even remembered the different members of our family that were with us on previous occasions and even our order! There was only one downside, we stayed for 3 nights and the first 2 nights not only did we not get a turn down service but our towels (incl beach towels) were not changed and we had to ring and ask. The 3rd night was great, we got flower on the pillow, turn down and towels were changed. On a positive note, please try the grill room and also rossini's they were tremendous.

Room Tip: Sea view is a must.....
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  • Stayed: June 2012, travelled with family
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Thank Alibaba1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this reviewResponded 19 June 2012

Dear Valued Guest,

It is always great to welcome returning guests. Thank you very much for always choosing Royal Cliff and for your wonderful review. I have already spoken with the housekeeping department. This problem will not happen in the future. Your feedback is greatly appreciated.
We are delighted you had a great experience with us and I will compliment Somchai on his great service.

It was a real pleasure to have you as our guest again.

We always look forward to your return.

Best wishes,

Christoph Voegeli
General Manager

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Reviewed 12 June 2012

It was great great great!
We stayed in a sea view room with a balcony
And I have not seen a breakfast buffet with that kind of variety, the pools were clean and the bar in the pool was a big plus
we also used the gym, it was fun :D
We used the massages in the spa, huh such a relax!
you could also try the restaurants inside the hotel, we tried the indian one, and mmm yummy!
I loved this place, would totally go back there again

  • Stayed: July 2011, travelled as a couple
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Thank Yasmin l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this reviewResponded 14 June 2012

Dear Valued Guest,

Thank you for a superb review. We are delighted that your enjoyed the "Royal Cliff" service and hospitality. We also enjoyed taking care of you and your family.
Right now we have plans to add new facilities to the property so for your future stay there will be more entertainment for you to enjoy.

It was a pleasure to have you as our guest.

Best wishes,

Christoph Voegeli
General manager

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Reviewed 24 May 2012

We arrived a business group.
Rooms are very clean and the balcony is pleasant. We got the sea view so the morning view was fabulous.
Staff are very friendly. check in was smooth but check out took time as there were only two ladies doing check out for almost 30 people in the morning.
Breakfast was superb and variety was excellent.
We had a business lunch which was again very nice.
City of Pattaya has lots of attractions and is 10 minutes away with a pickup type of taxi. It will cost less than $6 to reach the main city happening streets.
Internet connection was good and as it was via cable no wireless hassle was experienced but my iphone could not get Internet connection.

Room Tip: Sea view is not something you can miss.
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  • Stayed: March 2012, travelled on business
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Thank Babak L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this reviewResponded 1 June 2012

Dear Valued Guests,

Thank you very much for your compliments and feedback. We have shared your comments with the team and in the future the check out process will be faster.

We hope to welcome you back to Royal Cliff - The state of exclusivity & fascination in the future.

Best wishes,

Christoph Voegeli
General Manager

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Reviewed 21 May 2012

This place is a time warp, an ode to 1980s resort design.

Great views, location and and extensive selection of facilities. Definitely worth the relatively cheap prices they are charging online, which includes a decent buffet breakfast.

But there are issues. The big one is that it's an old and fading five-star property where some of the infrastructure, especially in the rooms, should be replaced.

The TV was no good and a power point actually detached from the wall when I pulled a computer plug out.

Meanwhile, the bathroom and beds are 15 years out of date.

The guest mix is also jarring at times. The ambiance is set by whichever ethnic group dominates at the time. Indian one day, Chinese the next, Russian the day after.

This can be a little overwhelming for other guests. Who wants to go for a swim when the pool is packed with Indian pump salesmen?

That said, on balance I'd recommend it to people with no pretensions who are looking for a couple of days away from Bangkok.

It is what is.

Room Tip: Take a walk to Cosy Beach, around the corner, for some old-school Thailand.
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  • Stayed: May 2012, travelled on business
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Thank TruMarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this reviewResponded 1 June 2012

Dear Valued Guest,

Thank you for choosing to stay at Royal Cliff Beach Hotel on your recent visit to Pattaya. Thank you for your feedback and we appreciate it as it allows us to identify the areas where we can improve. I have to let you know that the hotel is in the process of upgrading and renovating. Most of the rooms are now completely renovated and we have installed LCD TVs, IPTV system and refurbished the bathrooms and bed areas. The new rooms offer a modern ambiance.

On your next visit to us you will definitely see a difference. We are always improving.

Best wishes,

Christoph Voegeli
General Manager

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Reviewed 18 May 2012

We were there for staffing an event. The room is so great and relaxing. Great location, excellent service and breakfast buffet is so amazing. We had a great time there. When we had free time we could go to beach or get in the pool. I also love how they have so many variety of food for breakfast, I never get bored of it.

  • Stayed: July 2011, travelled on business
    • Value
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Thank Chokchai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this reviewResponded 1 June 2012

Dear Valued Guest,

Thank you very much for your compliments. We are delighted that you had a wonderful time with us and that you enjoyed our breakfast. We are in the process of making the breakfast even better.

We hope to welcome you back to Royal Cliff - the state of exclusivity & fascination soon.

Best wishes,

Christoph Voegeli
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Cliff Beach Hotel

Address: 353 Phra Tamnuk Road | (part of the Royal Cliff Hotels Group), Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Pattaya
#13 Family Hotel in Pattaya
#16 On the Beach Hotel in Pattaya
#17 Spa Hotel in Pattaya
#21 Luxury Hotel in Pattaya
#23 Romantic Hotel in Pattaya
Price Range: £71 - £451 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Cliff Beach Hotel 5*
Number of rooms: 544
Official Description (provided by the hotel):
The vibrant and lively Royal Cliff Beach Hotel (Casual luxury) is located in the heart of the Royal Cliff Hotels Group. The hotel went through extensive renovation recently and the rooms offer IPTV solution. Providing exceptional value for money, the hotel offers a wide range of accommodation and all the benefits and facilities of a luxurious five star resort including, 11 restaurants, 5 bars, 2 health spas, Thai cooking school, fitness centre, 7 floodlit tennis courts, 2 air-conditioned squash courts, 7 swimming pools, kids' world, Teen lounge, exclusive beach and private catamaran. There is also a business centre equipped with the latest Apple Macs available within the resort for business travelers. ... more   less 
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Also Known As:
Royal Cliff Beach Pattaya
Hotel Royal Cliff Beach

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