First I want to apologize for the lateness of this review but as my vacation ended my father passed away to I was recovering from the loss. This is by far the best resort we have ever stayed in, as I have been to 42 countries that says a lot for the service at Royal Wing Resort. Bess and I stayed there in February 2012 and had a wonderful time. When we arrived we were fortunate enough to meet with Khun Gap (A Director for Royal Cliff Group), who immediately made us feel welcome.
Accommodations: Second to none. Our suite had a Jacuzzi to die for as I made sure to take a long bath in the morning and before going to bed as it was so relaxing. Each morning we had breakfast on one of our balcony’s which was enjoyable. The other balcony had loungers to lay back and rest if you do not want to go to the pool.
Food: Only problem we had, was that they have so many great restaurants that we were unable to try them all. If you like steak you have to try the Royal Grill located at the Royal Cliff Hotel. The Caprice and the Terrace at Caprice has great food with many selections. And you must go to Larn Thong for the Saturday Night Buffet. They have everything from King Crab, Lasagna, Steaks cooked in front of you, Japanese Tempura, etc….
The pool was great as they let you choose your lounging area and place your name on it so it is yours for your stay. Each morning they make up your loungers with a couple towels whether you plan to relax by the pool or not. That evening they clean up the area and pick up your towels, so all you are expected to do is relax. When you arrive at the pool they assist you with your bags and ask if you need anything to eat or drink. Later if you decided you want something just look up and they will come over to see if you need anything. Top service if I ever saw it.
We cannot brag enough about the staff. Khun Boonyachalayont would go out of his way to ensure all our needs were met. Khun Ekaluck-Head Waiter at the Royal Grill was exceptional ensuring the meal was just right. We had so many people to thank for a wonderful time that we cannot mention them all.
The Service all around is fantastic from the door personnel to the Managers and all in between. Each day Khun Nikom would ensure our room service was great and Mr. Hund (The Royal Wing Manager) would drop by the pool area to ensure everything is ok. As this is a family run establishment the family is very involved with ensuring you have a pleasant stay.
Speaking of family, Khun Panga is the Managing Director but when we arrived they were having a formal party down by the pool (after it had closed for the night) for everyone to meet each other, and after spending five minutes with Khun Panga she made you feel at home and as part of the family. She is such a charming lady. We met her husband, Khun Chan, who also made us feel at home as he is the epitome of a gentleman. I had met Khun Chan on a flight from Amsterdam which was the reason I visited the hotel and very happy now that I met him and that I visited the Royal Wing Hotel.
There were many activities that we could have gone to from Golfing, to sailing, to wilderness parks but alas we only left the resort once and that was to go to the Hard Rock Café. As we were on vacation we decided to relax and relax we did. Bess did manage a massage and we both took cooking lessons at the resort but otherwise we stayed by the Royal Wing Pool.
If I have any complaint it would be that we did not have more time to spend there but we plan to make up for that next year as we plan to return. Our sincere thanks to everyone at the Royal Wing Hotel and Beach Cliff Hotel Group, for making this a vacation, which will always be fondly remembered.
I wanted to thank you for setting up the vacation of a lifetime for myself and Bess. It has been a great holiday and we appreciate all that you have done for us. Khun Boonyachalayont has gone out of his way to ensure all our needs were met and we thank him for the wonderful stay.
Khun Nikom each day ensured we had great room service and Mr Hund always made it around to check on us which shows the great service you provide. Khun Ekaluck-Head Waiter at the Royal Grill was exceptional ensuring the meal was just right.
Many times when we vacation we will have an issue with the food, service, whether the water in the room gets hot, ect…. But this is the first resort that we have ever been to that we cannot complain about anything at all as everything has been perfect.
Of course the icing on the cake and what topped off our vacation was having a wonderful meal with Khun Panga and Khun Chan. Your mother has such great charm and it was wonderful to see your dad again as he is such a gentleman. They made us feel at home and that is the essence of this resort. You make people feel at home.
We will be highly recommending this resort to everyone we know and will be returning. On a side note if we can get the email address for your mother and father we would appreciate it as we would also like to thank them for the wonderful time.
- Official Description (provided by the hotel):
- The epitome of luxury, the exclusive all-suite Royal Wing & Spa (ultimate luxury) is widely acknowledged as one of the world's finest hotels. All the suites are equipped with advance technology including IPTV. Highly personalized service and attention to detail are trademarks of the hotel; a place where the expectations of the most discerning guests are exceeded. The hotel guests have the exclusive use of the picturesque, free-form Royal Wing Pool and are served by the famous Pool Butlers who ensure a relaxing stay. A TTG Hall of fame winner since 2006. Other awards received include TripAdvisor Travelers' Choice, Social Hotel Award and Superior design award. ... more less
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- Also Known As:
- Royal Wing Suites And Spa
- Royal Wing Hotel Pattaya
- Royal Wing Pattaya