We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Centara Grand Phratamnak Pattaya
If you like this hotel, you might also be interested in
Ibis Pattaya(Pattaya)(Great Value!)
US$42
US$41
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$131
US$106
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$131
US$98
Trip.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hard Rock Hotel Pattaya(Pattaya)
US$128
US$117
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$336
US$281
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
Amari Nova Suites Pattaya(Pattaya)(Great Value!)
US$52
US$50
Amari.com
View Deal
  • Free Wifi
  • Free Parking
Signature Pattaya(Pattaya)
US$63
US$49
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
Page 10 Hotel(Pattaya)(Great Value!)
US$58
US$53
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
US$144
US$97
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Zing Resort & Spa(Pattaya)(Great Value!)
US$30
US$25
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Reviews (514)
Filter reviews
514 results
Traveller rating
296
110
64
22
22
Traveller type
Time of year
LanguageAll languages
More languages
296
110
64
22
22
Show reviews that mention
All reviewsrooftop poolbig aquariumau bon coinfront office managerbeautiful hotelshuttle bustop floorocean viewthe general managerprivate beachreception staff arethe hotel offersshuttle servicequiet locationcentral festivalnight lifewalking street
FilterAll languages
Updating list...
259 - 264 of 514 reviews
Reviewed 21 April 2014

I spent 3 nights in this Centara Grand Phratamnak Resort Pattaya during 12-15 April which was Songkarn holidays for Thais. The hotel was not as grand as its name and far from my expectation. it was 8 story-building with swimming pool and Fitness room on the roof-top, public beach was a few minutes walk. A coupon from the front office was need for a beach-chair; we walked to the beach at 4.30p, no beach towel was provided which it should be, no fresh water to clean myself before entering back to the hotel.
However, the room was new, clean and comfortable, staff was nice and helpful. Breakfast was average. There is an Italian restaurant and bar on the roof-top, the food was fine but service and atmosphere was excellent.
The hotel was not in the city center and other attractions.

Room Tip: There is a building under-construction on left side of the hotel, then select rooms on the right would be better.
  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Annie89302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Podcharak K, Manager at Centara Grand Phratamnak Pattaya, responded to this reviewResponded 23 April 2014

Dear Annie89302,

Thank you very much for taking the time to post your feedback.

I am very happy that you enjoyed the level of service provided by our team, but of course I am very disappointed to read of your average experience at our hotel, and please do accept my apologies.

As part of the Centara Grand Hotel & Resort, our hotel's concept is the grand high-class luxury hotel with luxury amenities and furnitures. I am so sorry to hear that our hotel's style did not fulfill your expectations. I genuinely appreciate your feedback as it gives us an opportunity to improve our guest experience. However, we would like to inform that we do provide beach towers and beach coupons at the concierge's counter for our guests who want to enjoy one of the best beach in Pattaya that is very nearly from our hotel. I also noted your comment about our breakfast and discuss with the team to make your next stay more comfortable.

Again, please do accept my apologies, and I do hope that you will provide us with another opportunity in the future. I am sure that we will be able to regain your confidence in your next stay.

With Kind Regards,

Podcharak (Deer) Klintoe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

The latest reviews are quite accurate and helpful.
Everything inside the hotel is excellent: the stuff is very kind and helpful, the rooms are spacious and well equipped, the roof-top swimming pool is amazing, breakfast is very good.
The beach is 3 minutes walk, it is very quiet and remote, nothing to do except swimming and sun-bathing. The surrounding is limited, few unpleasant restaurants. So if you're satisfied with a quiet vacation at the pool side or the beach, the hotel is perfect. But if you're looking for the huss-and-fuss of Thai vacation, you need to take a car to mid-town.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Bensh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Podcharak K, Manager at Centara Grand Phratamnak Pattaya, responded to this reviewResponded 23 April 2014

Dear Bensh,

Sawasdee krub from Centara Grand Phratamnak Resort Pattaya, and thank you so much for posting such nice feedback on Tripadvisor.

I am so delighted to hear that you found everything relaxing and enjoyable trip during this stay. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction, and we certainly will strive to deliver as relaxing and refreshing an experience as possible for you in the future.

Once again, thank you for your feedback, I do hope that we will have the opportunity to welcome you back soon.

With Kind Regards,

Podcharak (Deer) Klintoe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

This is an Amazing place to stay in. Located on the south side of the city, it is a bit remote which means very quiet and also not too many attractions around (other then the beach and few restaurants).
This is solved by a shuttle that the hotel provides to the city center (aprox. 30 mins, few times a day).

The hotel itself is one of the best I've stayed at. Rooms are great, with nice beds, shower and pretty much all you need from a room
The pool area is amazing, with the pool on the roof of the hotel, overlooking the ocean.
The hotel's restaurant (located also on the roof floor) is quite nice. T-he breakfast served is also everything you would expect.
Finally, the staff is very friendly and will help with every need. A really good service with a smile.

This is definitely one of the top hotels I have stayed at. I recommend it to anyone who's planning a vacation in Pattaya.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank AssafB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Podcharak K, Manager at Centara Grand Phratamnak Pattaya, responded to this reviewResponded 20 April 2014

Dear AssafB,

Sawasdee krub from Centara Grand Phratamnak Resort Pattaya, and thank you so much for your nice review.

I am so delighted to hear what a great experience you had with us, as well as being able to relax and unwind in our decent food, luxury room and accommodating service. I will of course pass on your kind comments to our team.

Once again, thank you for your valuable feedback. We look forward to having the opportunity to serve you as our guest in the future.

With Kind Regards,

Podcharak (Deer) Klintoe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

We stayed here for a couple of nights and would really recommend it.
The staff is super friendly, the rooms are very clean and the rooftop terrace is just breathtaking.
Especially by night!

Had a very good time and would love to come back!

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Joëlle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Podcharak K, Manager at Centara Grand Phratamnak Pattaya, responded to this reviewResponded 15 April 2014

Dear Joëlle D

Thank you very much for choosing to stay at Centara Grand Phratamnak Resort Pattaya and for the time that you have taken to write a review.

It is always a great pleasure to receive such positive comments and I was delighted to read that you had enjoyed our room, Ruffino and pool area, the food and beverage selections and the level of customer service provided by our team. Your compliments have been shared with the team and we look forward to the next pleasant opportunity of welcoming you back.

With Kind Regards,

Podcharak (Deer) Klintoe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014 via mobile

The heart of hospitality service needs an artist like all you guys at Centara Grand Phratamnak, especially house keeping service person who always deliver the best service beyond guest expectation and every staff who makes our holiday was so special even 1 night for this trip. Special added as we need you to improve as follows:

1. Street parking not safe
Enough, hotel staff should be
Suggested to properly area

2. Hot water in shower room not
Works properly

Stayed: April 2557
4  Thank Donpornprom T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Podcharak K, Manager at Centara Grand Phratamnak Pattaya, responded to this reviewResponded 10 April 2014

Dear Donpornprom T,

Greetings from Centara Grand Phratamnak Resort Pattaya, and it’s a pleasure to read your nice comments.

I’m so glad that you were impressed by our hospitality service. However, please accept my sincere apologies for the inconvenience cause. Please rest assured that we continue to do everything possible to make your next stay is flawless and be the best hotel in Pattaya.

Our team and I are all looking forward to have an opportunity to be at your service again in the very near future and ensuring you had everything you need for a relaxing stay.

With Kind Regards,

Podcharak (Deer) Klintoe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews