After reading all the comments on trip advisor we booked this hotel for our anniversary as we have experienced terrible service in other hotels before but I must say centara met all our expectations. We arrived at the hotel around 10.30pm and were welcomed by a lovely man on reception who gave us a cold fruit juice and cold towels, as soon as we entered the hotel, it looked so beautiful and so clean. Our room was amazing and the bed was huge. The décor is beautiful. The breakfast in the morning was delicious with lots of choice and the restaurant manager henry was excellent and came to talk to us every morning to see how we was. They also made us an anniversary cake and dinner at the oceana restaurant is amazing and so tasty. The reception staff are very helpful and advise you on what things to do in pattaya. We met Deer who was the nicest man we've ever met, he always spoke to us everytime we saw him and asked how everything was and making sure we were happy with everything. He supports Liverpool same as my husband so they got on very well. The taxi is expensive from the hotel so best thing is to do is to get a local taxi guy from the street as there are lots and hire them to take you to places like the tiger zoo and the gardens and destinations which are far as they are far more cheaper then the hotel taxis. Overall this hotel is the nicest hotel we have been to that comes with the service. 5star hotel with 5star service and we will defo be coming back. Thank you centara and keep the good work going :)
- Official Description (provided by the hotel):
- Located on Phratamnak Hill in South Pattaya, just across from Phratamnak Beach, the five-star Centara Grand Phratamnak Pattaya features an inspiring décor along with a dramatic underwater-themed lobby with gigantic shark tanks, superb facilities that include a fitness centre and ocean-view swimming pool on the rooftop, and 161 spacious rooms and suites. The rooms and suites are designed with a cosmopolitan décor, using the finest of furnishing and fabrics, and are generously-sized (from 36 to 88 square metres). Each guestroom features a balcony with city of sea view, in addition to a host of amenities which include a Smart TV, a Nespresso coffee machine, and free Wi-Fi. Families are well taken care of with a selection of suites that comprise a living room and bunk beds in a separate area. The rooftop pool provides a calm oasis where one can enjoy a leisurely swim, take in the ocean views or simply relax on the sundeck. For additional comfort, the pool bar serves refreshments and light bites to those lounging poolside. Dining options include the all-day dining Oceana where guests can enjoy a Thai-inspired menu and international flavours, Espresso bakery and coffee shop, and Ruffino Restaurant & Lounge where authentic Italian delicacies share the menu with casual fare. A complimentary shuttle service operates to the centre of Pattaya, and transfers to and from Suvarnabhumi International Airport can be arranged. ... more less
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