We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Restaurant” 5 of 5 bubbles
Review of Centara Grand Phratamnak Pattaya

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Centara Grand Phratamnak Pattaya
Ranked #41 of 441 Hotels in Pattaya
Certificate of Excellence
Pattaya, Thailand
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Restaurant”
5 of 5 bubbles Reviewed 22 June 2014

Beautiful Interior, welcoming Staff, Right across the street from the beach, Went Up a Beautiful Glass Elevator into a beautiful Italian Restaurant. Service was Satisfactory, Food was Good, and overall a Good Experience....As They are New, As Usual, Wait Staff will eventually Get The hang Of It...:)

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Lance R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Podcharak K, Room Division Manager at Centara Grand Phratamnak Pattaya, responded to this review, 24 June 2014
Dear Lance R,

Thank you very much for choosing to stay at Centara Grand Phratamnak Resort Pattaya and for the time that you have taken to write a review.

It is always a great pleasure to receive such positive comments and I was delighted to read that you had enjoyed our Ruffino, the food and beverage selections and the level of customer service provided by our team. Your compliments have been shared with the team and we look forward to the next pleasant opportunity of welcoming you back.

With Kind Regards,

Podcharak (Deer) Klintoe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

410 reviews from our community

Traveller rating
    255
    82
    44
    16
    13
See reviews for
96
163
29
12
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 17 June 2014 via mobile

The hotel was stunning, with a super friendly staff who speak very fluent english. The pool area on the rooftop was a good place to chill out, with a nearby gym with a lot of posibilities.
Good cleaning. The room was very beautiful, a superior room with seaview.

But! When we were staying, it smelled kind of funny in the lobby and from the toilet. I hope this is fixed, because I would stay there again if it were'nt for the smell!

Thanks for a great stay!

Stayed March 2014, travelled as a couple
Helpful?
3 Thank benediktestock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Podcharak K, Room Division Manager at Centara Grand Phratamnak Pattaya, responded to this review, 22 June 2014
Dear benediktestock,

Sawasdee krub from Centara Grand Phratamnak Resort Pattaya, and it’s a pleasure to read your nice comments.

I’m so glad that you were impressed by our hospitality service, the rooftop pool, gym and room. However, please accept my sincere apologies for the inconvenience cause. Please rest assured that we continue to do everything possible to make your next stay is flawless and be the best hotel in Pattaya.

Our team and I are all looking forward to have an opportunity to be at your service again in the very near future and ensuring you had everything you need for a relaxing stay.

With Kind Regards,

Podcharak (Deer) Klintoe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

We stayed for the second time at this luxury 5 star hotel in Phratamnak Pattaya - it was outstanding again and we truly love this hotel. also the beach here is the best in Pattaya - great rooms and fantastic staff. will be back again!

Room Tip: request Sea or Garden View!
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank LoveToTravel888999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Podcharak K, Room Division Manager at Centara Grand Phratamnak Pattaya, responded to this review, 15 June 2014
Dear DDparadise,

Thank you very much for choosing to stay at Centara Grand Phratamnak Resort Pattaya again and for the time that you have taken to write a review.

It is always a great pleasure to receive such positive comments and I was delighted to read that you had enjoyed our room, the beach and the level of customer service provided by our team. Your compliments have been shared with the team and we look forward to the next pleasant opportunity of welcoming you back.

With Kind Regards,

Podcharak (Deer) Klintoe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

After reading all the comments on trip advisor we booked this hotel for our anniversary as we have experienced terrible service in other hotels before but I must say centara met all our expectations. We arrived at the hotel around 10.30pm and were welcomed by a lovely man on reception who gave us a cold fruit juice and cold towels, as soon as we entered the hotel, it looked so beautiful and so clean. Our room was amazing and the bed was huge. The décor is beautiful. The breakfast in the morning was delicious with lots of choice and the restaurant manager henry was excellent and came to talk to us every morning to see how we was. They also made us an anniversary cake and dinner at the oceana restaurant is amazing and so tasty. The reception staff are very helpful and advise you on what things to do in pattaya. We met Deer who was the nicest man we've ever met, he always spoke to us everytime we saw him and asked how everything was and making sure we were happy with everything. He supports Liverpool same as my husband so they got on very well. The taxi is expensive from the hotel so best thing is to do is to get a local taxi guy from the street as there are lots and hire them to take you to places like the tiger zoo and the gardens and destinations which are far as they are far more cheaper then the hotel taxis. Overall this hotel is the nicest hotel we have been to that comes with the service. 5star hotel with 5star service and we will defo be coming back. Thank you centara and keep the good work going :)

Room Tip: all rooms are beautiful
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Dimple S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Podcharak K, Room Division Manager at Centara Grand Phratamnak Pattaya, responded to this review, 29 May 2014
Dear Dimple S,

Sawasdee krub from Centara Grand Phratamnak Resort Pattaya and we all hope that you are well!

We are extremely happy that you enjoyed your experience and had a wonderful time with us. Thank you very much for your kind words about the service provided by our Front Desk and Restaurant team, rooms and foods. We will strive to continue do everything possible and make sure your future stays at Centara Grand Phratamnak Resort Pattaya are even more memorable and uplifting.

Thank you again, and we look forward to meeting you again, and welcoming you back to our hotel!

With Kind Regards,

Podcharak (Deer) Klintoe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 9 May 2014

Our 2nd stay at this hotel and still very much satisfied with the service here, we had wonderful dinner at Rufino restaurant ( the best food in town!! and amazing view too!!) and great buffet breakfast, although the buffet space was not that big, but it has great selections & the quality of food was excellent. And still love the neighbourhood, just perfect for family weekend getaway. The hotel is absolutely great value for money.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank MirsAmst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Podcharak K, Room Division Manager at Centara Grand Phratamnak Pattaya, responded to this review, 10 May 2014
Dear MissP_ ams,

Thank you very much for choosing to stay at Centara Grand Phratamnak Resort Pattaya again and for the time that you have taken to write a review.

It is always a great pleasure to receive such positive comments and I was delighted to read that you had enjoyed our location, our rooftop pool, the food and beverage selections and the level of customer service provided by our team. Your compliments have been shared with the team and we look forward to the next pleasant opportunity of welcoming you back.

With Kind Regards,

Podcharak (Deer) Klintoe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 May 2014

Fantastic Hotel in Pattaya. THe staff is superb !!! Excellent service. The rooms are magnificent with great attention to detail . Love the shower !! The restaurants are wonderful. The facilities are impeccable…gorgeous pool area overlooking the water and a private beach across the street. HIghtly recommend getting a sea view…not a big difference. PERFECT PERFECT property.

Room Tip: Recommend the Seaview Room….not a big price differential
See more room tips
  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank STEVEN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Podcharak K, Room Division Manager at Centara Grand Phratamnak Pattaya, responded to this review, 5 May 2014
Dear STEVEN B,

Sawasdee Krub from Centara Grand Phratamnak Resort Pattaya, and thank you so much for your nice review.

I am so delighted to hear what a great experience you had with us, as well as being able to relax and unwind in our decent food, the hotel's facilities and accommodating service. I will of course pass on your kind comments to our team.

Once again, thank you for your valuable feedback. We look forward to having the opportunity to serve you as our guest in the future.

With Kind Regards,

Podcharak (Deer) Klintoe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 May 2014

We stayed 2 nights. All staff was well-trained and very professional. Wifi was free. Breakfast buffet was very delicious and many great selections. Shark tank was attractive. Room was very comfortable and clean but a bit small. No private beach!!! It was a bit difficult to find the hotel. Did you have kids club?

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Anchasa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Podcharak K, Room Division Manager at Centara Grand Phratamnak Pattaya, responded to this review, 1 May 2014
Dear Anchasa M,

Sawasdee krub from Pattaya, and thank you so much for taking the time to post your detailed review here on Tripadvisor!

I am of course delighted that you enjoyed our room, the buffet breakfast, free Wi-Fi, the Shark tank and satisfied with our associates high level of performance. I shall of course pass on your very kind comments to our staffs. Our hotel is fortunate to have a great team of people taking care of our guests at the resort. I noted your comments about the beach and kids club. I will discuss with the team about this to make your next stay more comfortable.

Our team and I are all looking forward to have an opportunity to be at your service again in the very near future and ensuring you had everything you need for a relaxing stay.

Once again, we thank you for your valuable feedback.

With Kind Regards,

Podcharak (Deer) Klintoe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Pattaya hotels
1.0 mi away
Royal Cliff Beach Hotel
Royal Cliff Beach Hotel
#19 of 441 in Pattaya
4.5 of 5 bubbles 1,031 reviews
3.3 mi away
Amari Garden Pattaya
Amari Garden Pattaya
#24 of 441 in Pattaya
4.5 of 5 bubbles 2,015 reviews
3.9 mi away
Centara Grand Mirage Beach Resort
Show Prices
Show Prices
Show Prices
0.9 mi away
Royal Cliff Grand Hotel
Royal Cliff Grand Hotel
#10 of 441 in Pattaya
4.5 of 5 bubbles 577 reviews
0.9 mi away
Royal Cliff Beach Terrace
Royal Cliff Beach Terrace
#39 of 441 in Pattaya
4.5 of 5 bubbles 238 reviews
3.0 mi away
Centara Pattaya Hotel
Centara Pattaya Hotel
#28 of 441 in Pattaya
4.0 of 5 bubbles 698 reviews
Show Prices
Show Prices
Show Prices

Been to Centara Grand Phratamnak Pattaya? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Centara Grand Phratamnak Pattaya

Property: Centara Grand Phratamnak Pattaya
Address: Phratamnak Soi 5 | Nongprue, Banglamung, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 441 Hotels in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:5 star — Centara Grand Phratamnak Pattaya 5*
Number of rooms: 165
Official Description (provided by the hotel):
This luxury hotel from Centara Grand is located at the southern end of Pattaya and a few steps from the beautiful beach. The five-star Centara Grand Phratamnak Pattaya features a stylish design with a dramatic marine themed lobby, Italian furnishings, and a pool and Jacuzzi on the rooftop. The hotel features 165 exquisitely appointed guestrooms, each including Smart TV, Nespresso machines, a large balcony or terrace, refrigerator, delicate cotton bedsheets, in-room safe and rain shower. Family rooms and suites are available. Restaurants include Oceana for breakfast and dinner and the signature Ruffino Restaurant & Lounge that offers superb views across the bay from its rooftop location. Breeze Beach Club directly on the beach serving light meals and refreshments during the day and which becomes a relaxing lounge in the evenings. There is also a bakery, fitness centre, concierge, and complimentary wireless internet access. A complimentary shuttle service operates to the centre of Pattaya, and transfers to and from Suvarnabhumi Airport can be arranged. Centara Grand Phratamnak is perfectly located for enjoying the attractions of Pattaya, which include a large number of golf courses within easy travelling distance of the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with LoveHolidays, Fastbooking, Booking.com, Hotels.com, Holiday Gems, Travelbag, TravelUp and Southall Travel so you can book your Centara Grand Phratamnak Pattaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing