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“Horrible!!!”
Review of Areca Lodge

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Areca Lodge
Ranked #29 of 450 Hotels in Pattaya
Certificate of Excellence
Sioux Falls, South Dakota
Level 4 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Horrible!!!”
Reviewed 21 November 2012

I tried all of my week stay to have them get the wireless working but it never works ANYWHERE EVER!!!! When I asked them about it they would make promises and NOTHING WAS EVER DONE!! Also, there is no air conditioning in any of the lobbies or other areas and the areas are HOT HOT Also, the bed linen is musty!

For $75 USD a night this place is horrible. I recommend not staying here until or if they get their act together!!! In this day and age, for a $75 a night hotel in Thailand there's no excuse for this kind of service!!

  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank burkmere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thamarat S, Manager at Areca Lodge, responded to this review, 18 December 2012
Dear burkmere,

Thank you for sharing your last experience stayed at Areca Lodge. Internet wi-fi that we provide free of charge in guest room and public area, I really apologize for the speed, anyway we have IT staff to assistant our guest for computer problem.

Areca Lodge located in the central of Pattaya city, the sea side destination city,

We understood for your comment that the lobby are very hot, unfortunately, the open air lobby is good for resort and guest's health also.

Anyway thank you for your comment and we will keep all of that to improve our service.
Looking forward to welcome you back soon in the nearest future.

Best regards,
Hotel Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (236)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Krakow, Poland
Level 3 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 November 2012

It is a great hotel. Very clean and beautiful.
Areca Lodge is located in the city centre, but inside the hotel it is very quiet. You don't hear the noise of the busy streets.
Breakfasts are good. There is a lot of pubs nearby. The wi-fi is also very good.
There are two swimming pools - very clean and picturesque.

  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank gaga109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thamarat S, Manager at Areca Lodge, responded to this review, 14 November 2012
Dear Sir,
Thank you so much for taking the time to share us your remarkable stay experience at Areca Lodge, Pattaya during your recent visit.
On this occasion, we are delighted to know that you enjoyed our accommodation. We really appreciate for your comment..
Thank you again and we are looking forward to welcome you back to your second home at Areca Lodge, Pattaya.
Truly,
Thamarat S.
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Broughton Gifford, United Kingdom
Level 5 Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 30 October 2012 via mobile

I stayed at the Areca Lodge Pattaya for 8 nights this month and was surprised to say the least. I was allocated a room in the Evergreen Building which was an absolute delight. The buffet breakfast was included in the price and there was plenty to chose from each day. The room was clean and comfortable with daily refreshment of the complementary toiletries and bottles drinking water. The staff were friendly and helpful and the pool area well maintained and gardens kept pristine. The location is excellent with many bars and eateries right on the doorstep. Walking Street is around 10 to 15 minutes walk and the Beach around 10 minutes. Overall a great place to stay and I will do so again!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adamski1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thamarat S, Manager at Areca Lodge, responded to this review, 21 January 2013
Dear Adamski1957,

Thank you very much for sharing your last experience at Areca Lodge, Pattaya. All of us are very happy to know that you had a great holiday with us. We worked hard and harder to make our guest feel like home.
We are delighted to hear that you enjoyed the hotel facilities, convenience location, food and staff services. We will share your comments with our associates who are the key to our guest's satisfaction.
Thank you once again for your review and we wish to welcome you again at Areca Lodge, Pattaya at the nearest future.

Best regards,
Thamarat S.
Resident Manager
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New Delhi, India
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 October 2012

I stayed at this hotel twice in past 2 years and had a very comfortable experience the rooms are non smoking,very clean, Spacious,well kept with no foul odor and the bathrooms are also properly maintained, hotel staff is very helpful and polite. The hotel is very highly recommended to all. as I have Again chosen this hotel for my December visit to pattaya the only problem i have found is that this hotel believes in some sort of racism as they do not book neither give rooms to citizens of Asian countries.
I dont exactly know what this policy is all about . I strongly recommend the management of the hotel to drop this policy to deny reservations directly as and when they are clearly available online with other booking website affiliated with areca lodge.

  • Stayed November 2011, travelled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Gaurav_1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thamarat S, Manager at Areca Lodge, responded to this review, 21 October 2012
Dear Gaurav_1974

First and foremost, thank you for choosing to stay at Areca Lodge, Pattaya for your past 2 years holidays in Thailand.
We certainly appreciate the time you have taken to review our hotel and hope this may be helpful to future guests.
Thank you for your generous comments regarding your stay at Areca Loage, Pattaya.
Your comment will be share to department concern.
We strive to continuously improve the quality of our services and I am sure that your feedback
will be encouragement to all the staff and guests. Thank you again for sharing your experience.
We look forward to welcoming you back again in this December.

With Best Regards,
Thamarat S.
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Vancouver, Canada
Level 4 Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 October 2012

I have stayed at the Areca Lodge several times, and it is my preferred hotel in Pattaya. It is located off of Soi Diana, which is centrally located in Pattaya Beach area. I find this very convenient as I can easily get the beach (10 minute walk), go up to the Big C (Soi 3 approx.) easily, or go up towards Walking Street easily. There are two good shopping malls in easy walking distance, and a major Thai tourist mall (Mike's Plaza) very close. The rooms are large (I usually stay in the Evergreen building - the newest of the three). I really appreciate the large refrigerator, which allows me to stock up on snacks/drinks (nearby expat friendly supermarket), and the very good AC. The staff is very friendly and attentive. My only complaint is that so many other people like this hotel, and as such it is becoming harder to book rooms less than a month in advance, and in high season you have to book 2-3 months in advance - great for the hotel, not so good for the rest of us.

Room Tip: Book early - Super Deluxe Rooms in Evergreen Building are very nice.
See more room tips
  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Harold H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thamarat S, Manager at Areca Lodge, responded to this review, 25 December 2012
Dear Harold H
Vancouver, Canada

First and foremost, thank you for choosing to stay at Areca Lodge as your second home.
Thailand.
We have 3 buildings, Areca, Corona and Evergreen Building. The decoration, view and room type have so variety for our guest delight.
Regarding to your complaint, please make reservation directly to our hotel website and we confirm that we will get room as your request.
Lastly, thank you again and we look forward to welcoming you back in the near future.

Best regards,
Hotel Manager
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Perth WA
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 October 2012

Used the Areca as a base for a golf holiday. Great location for nightlife but far enough away for peace and quiet also. Spacious rooms which were well maintained. Very helpful staff. Great water pressure for shower (very important) Will definately stay here again. Good value for money. A/C a bit loud but would still recommend Areca Lodge

Room Tip: Deluxe rooms with pool view in Corona block
See more room tips
  • Stayed September 2012, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank ynwaPerthWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thamarat, Manager at Areca Lodge, responded to this review, 8 October 2012
Dear ynwaPerthWA,

We certainly appreciate the time you have taken to provide such detailed feedback on your stay with us. We would love to have the pleasure of seeing you as a regular guest. If you have plan for a Golf Holiday again in Pattaya or Chonburi, put Areca Lodge to your destination. We are very sorry for the A/C, please inform our staff immediately for fixing or changing room.
Lastly, we would like to be able to welcome you again and again and have another opportunity to serve your better. Once again, thank you for your staying with us.

Best regards,
Thamarat S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 October 2012

Good Hotel for money,..Clean Rooms....great location, with friendly staff...I wished the pool was open a little longer at night...Reasonable prices for food and drink.. A good Hotel for Families if you choose the back part of hotel is a lot quieter... Only few minutes walk to Beach Rd and Shopping Centres

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Oldmamolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thamarat, Manager at Areca Lodge, responded to this review, 10 October 2012
Dear Oldmamolly,

Thank you for taking the time to to write your feedback on your stay at Areca Lodge, Pattaya.
We are delighted to hear that you enjoyed your stayed.
Meanwhile, for your comment regarding to swimming pools, we have 2 pools that closed in the difference time.
Thank you once again for your review and we wish to welcome you again at Areca Lodge, Pattaya as our regular guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Areca Lodge

Property: Areca Lodge
Address: 198/21, 198/23 Moo 9, Soi Diana Inn, Pattaya Sai Song Road | Nongprue, Banglamung, Pattaya 20260, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #29 of 450 Hotels in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Areca Lodge 3.5*
Number of rooms: 144
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Also Known As:
Areca Hotel Pattaya

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