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“Hotel with Ship Shape”

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A-One The Royal Cruise Hotel
Ranked #54 of 442 Hotels in Pattaya
Pune, India
Level Contributor
96 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Hotel with Ship Shape”
5 of 5 bubbles Reviewed 2 September 2013

The look of Ship on the Sea Beach across the road gives you a feel of Ship just ready to sail in the sea.... Very good Swimming pool. The hotel is conveniently placed at the Beach, the boat jetty is at walkable distance to go for mid sea water sports / coral island / underwater walk etc. Along other benefits you have good connectivity to market, main road and other good restaurants around. Must Stay if you are in Pattaya.

Room Tip: We stayed in their New wing. they have Main wing, Royal wing and New wing - need to check the rates...
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashish_from_Pune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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749 reviews from our community

Traveller rating
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    53
    38
See reviews for
191
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (124)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Bandung,Indonesia
Level Contributor
515 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 423 helpful votes
3 of 5 bubbles Reviewed 2 September 2013

We stayed in this A-One hotel ,during our Pattaya trip ,on March 2013.The booking was already arranged by our tour provider.The hotel itself quite nice , but we didnt experience check in and out , as we usually did.The tour operator had all covered for us.The hotel itself was located nice ly , but a bit far from Pattaya's attractions like the Walking Street.The hotel is located opposite the beach and beachwalk , but views from the beach are not nice , theres a lot of ships parked there.The lobby was big,with nice decorations.The room was decorated like a cruise ship , but we found it that its a bit outdated.Breakfast was nice , with a lot of choices , and cook-in-front-of-u pork ham and eggs.Get your breakfast early , because theres a lot of Q's goin on here.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erwin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
karaj
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 31 August 2013

the hotel located near beach and shopping centers ,you can pay 10 THB and easily reach to walking street .hotel rooms is fantastic very nice décor ,good beds. cleanness is good ,staff very helpful .breakfast is good.in overall hotel is fantastic .

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bozorgehr a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 17 August 2013

At the end of our backpacking tour through southeast asia we decided to spent some nights in a nice hotel. It turned out to be terrible.
It began at our check in where we had to wait for 1 hour to hear that our reservation didn't get trough. (Booking.com). The extremely rude receptionist then put us in this weird smelling, really dark and small room. We didn't payed 70 euros for such a room. So we went back to the receptionist who now behaved like she didn't understand english, but she gave us another room in the new wing. Room was better but it was still a horrible room for the price we paid. So we decided to leave the next day.

The pool was nice though, but nothing more.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Joenenos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 28 July 2013 via mobile

Though I was already forewarned by the negative reviews of this hotel by fellow Tripadvisors, I ignored them thinking another odd disgruntled review. However Entering and exiting Thailand, would have been a better experience without A-One
To start with, no Airport pickup despite our tour planner informing our arrival well in advance
Calling up the hotel costed 50 THB, but they simply shirked off their responsibility saying, they did not have prior information
Anyhow we reached hotel at our own minus the 1500 THB that we had to shell out for Taxi
While in hotel, to our rude surprise, we were told that Breakfast was not included, though our tour manager had got the same booked and we showed them the hotel voucher that said Breakfast included, still they did not budge, we needed to call our manager back home to set the things right, still complimentary breakfast was included the day after
Coming to the room, it was buzzing with mosquitoes and the only way to escape them was to run air conditioning at the lowest and swallow the chill pill
Most threatening was a room souvenir and fine list which detailed exorbitant fine prices of even minuscule items of the room including soaps
The toilet seat got choked with very first use and took 2 hours to get it right
Lot of construction noise in the room from nearby areas
Adjacent rooms' toilet flushing was audible in our room
No regular refilling of complimentary tea coffee stuff
List is endless, but will conclude by saying that it was the WORST 4 star hotel I stayed in

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sandeep b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata, India
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 28 July 2013

A-One Royal Cruise is located bang on beach road Pattaya. It has got Main Wing & New Wing. Main Wing is in the front side & New Wing at the back side. Stayed in New Wing from 17th - 19th July 2013. Luckily the room had a partial Sea View from Balcony.

My feedback on he Hotel as under:

1. Check In was smooth - Hotel charges a CC guarantee or Security deposit of THB 2000 which is refundable at the time of check out.
2. Room Size is moderate & facilities are OK as per Industry Standards. Toilet is clean & the taps & other ammenties function well.
3. Balcony with room an added benefit with partial Sea View.
4. Good Breakfast with plenty options for Indians
5. Nice Location with Alcazar Show & Tiffany in walk in distance. Have Family Mart & 7 Eleven in the promity which make things easier. Cental Mall Pattaya is also in walkable distance. Indian Restaurant "Indian Chimney" is 5 minutes walk from the Hotel. Other popular Indian Restaurants like Veda, Mumbai Magic, Garam Masala are little far from the Hotel. Walking Street is also little far off from this Hotel.
6. Good for Family travellers as you dont see much of so called Pattaya crowd in this Hotel.
7. Hotel Service is also prompt.
8. Check out is smooth & refund of deposit amount is also done promptly.

Nice place to stay for Family travellers

Stayed July 2013, travelled with family
Helpful?
1 Thank Anit1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 bubbles Reviewed 24 July 2013

There is one word for this hotel and thats Terrible. Had a stay in the Royal suite and while the bed is comfortable, the rest in the room is worn out and very old. The only "cool" thing about this hotel is the way it looks on the outside, but once you are staying there its not worth the price. You can get so much better for a lower price. I didnt feel the hospitality was on a level with 4 star standards, no smile in the reception, no greetings etc. It seems like the security guards were the only ones who were friendly.

They also charge 500 THB for 24 hours of internet and thats way to much. I constantly need to have internet access and paying 5000 thb for my entire stay for internet is crazy. There is potential in this hotel though, if they could hire some proper receptionists and switch the old furniture and renovate the rooms, and offer free internet access in the rooms, there is no doubt they could be a five star.

I wouldnt return until that happens and I would recommend people to book elsewhere.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pokerstah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about A-One The Royal Cruise Hotel

Property: A-One The Royal Cruise Hotel
Address: 499 North Pattaya Beach Road, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 On the Beach Hotel in Pattaya
#31 Spa Hotel in Pattaya
#43 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:4 star — A-One The Royal Cruise Hotel 4*
Number of rooms: 465
Official Description (provided by the hotel):
Our Superior Room provide a fresh, spacious and comfortable accommodation for our business and leisure guests. Small conveniences like the coffee maker, hair dryer and international direct dialing make all the difference. The large windows provide lots of natural sunlight. All guestrooms are conveniently equipped with a large writing desk, cable TV with international channels, private terraces and wireless Internet access, so whether our guests are here for business or pleasure, they are sure to enjoy their stay. ... more   less 
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Also Known As:
a-One The Royal Cruise Hotel Pattaya
a-1 The Royal Cruise

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