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“Used to be better”
3 of 5 bubbles Review of Siam Bayshore

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Siam Bayshore
Ranked #26 of 442 Hotels in Pattaya
Certificate of Excellence
Bergen, Norway
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Used to be better”
Reviewed 15 April 2014

I've stayed here before and decided to come back. The service last time was excellent, however this time it took ages to check in, nobody offered to take the bags etc. Onward the aircon was way to cold and the regulator was broken, getting breakfast took ages, no towels available by the pool, bugs in the room and so on. Still a decent place to stay, but I've slept in way better places for half the price.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Trond R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siam Bayshore M, Manager at Siam Bayshore, responded to this review, 16 April 2014
Dear Guest
First and foremost, thank you for having chosen Siam Bayshore as the hotel of choice for your stay.

Also, we would like to thank you for sharing your personal feedback. It appears we have failed to meet your expectations and we offer our sincere apologies to you. At Siam Bayshore we do place out guest’s satisfaction as our number one priority, and your evaluation will certainly help us identify areas that may required some attention on our part on aim to prevent future occurrence.

We do take note of your detailed feedback with regards to the room and check in issue and the pool beach towels issue. All of which have been discussed with the relevant department heads concerned to see how best we can achieve rapid improvement the quality of service and meet with our guest expectations .

With this in mind we once again thank you for your feedback and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,439 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (292)
Date | Rating
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English first
Townsville
Level Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 14 April 2014

I am at the end of a 7 night stay at this hotel. Whilst the hotel is in a very good location if you want to be near walking street, you do have to walk some distance to get to everywhere else. I stayed in a ocean view deluxe room, which was a little dated but is of good size and has a nice ocean view, albeit with a very small outdoor balcony. It was also noisy at times due to its location from the street (beach road) Breakfast was always good and the staff very friendly and helpful. I did not use the beach pool but the main was as good as it gets. Overall a great stay and I would most definitely return again.

Room Tip: My suggestion is a pool view room in the centre of the complex. It is away from the noise of the str...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luke C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siam Bayshore M, Manager at Siam Bayshore, responded to this review, 16 April 2014
Dear guest

Thank you so much for taking your time to share your positive comments on Tripadvisor.
At Siam Bayshore, we are proud of our so unique location and being close to main Pattaya attraction is our asset which makes our guest experience more enjoyable.

Your comments mean a lot to all of us at the resort; we are especially glad to know that you enjoy the Siam service and hotel facility.

Once again thank you very much for your kind posting and looking to welcome you back at earliest

Regard.
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Gurgaon
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 9 April 2014

I have stayed at Siam bayshore 5 times and found the stay very comfortable and location very convenient.

However, in my last visit this week, i had a horrendous experience while i was checking out. I had to check out early at 7 am becuase i needed to catch my flight while my friend (staying with me) would have checked out later at 12. when i went to the reception to clear all dues (as the room as in my name) i was told that the room will need to be vacated as its in my room. This made no sense to me as the check out time is 12 pm and its a double occupancy room. If i am clearing all dues, there should not be any issue. What was worse was the attitude of the front desk executive (I think his name was Carter) . It seemed he simply wanted us to get out of the hotel and didnt care to my request. He dialed the room phone and handed it over to me saying ask your friend to vacate!! As i was getting very late for my flight i didnt know what else to do but requested my friend to pack the bags and leave the room. This was honestly a very embarassing situation to say the least. Upon asking Carter to hurry up the check out process he tells me, 'its up to your friend to vacate as soon as they can'.

If i really had the time, i would have ensured that i talk to someone senior in the hotel and get an explanation for this behaviour.

highly unacceptable behaviour and extremely dissapointing!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deepakraina7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siam Bayshore M, Manager at Siam Bayshore, responded to this review, 16 April 2014
Dear Guest

Thank you for taking the time to tell us about your experience at the Siam Bayshore Pattaya,
Concerning your comment about check out process, and after investigation we recognize that your friend was not registered as hotel guest which explained why we did not allowed her to stay longer after your checked out, please be inform is hotel police and is applicable everywhere in pattaya area for simply security reason .

I hope you would understand the occurrence and accept our sincere apologize.

We are thankful regard your comments. And we wish to see you again
Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2014

Excellent hotel. Cannot speak more highly.
From the time we walked in the front door the very friendly staff took over.
We were made to feel very welcome and this made a big difference in our overall stay.
The rooms were very nice and comfortable. The building and surrounding gardens were magnificent.
Right down to the lovely girl doing the juicing at breakfast who brought extra drinks to our table.
Location was second to none.
Will definitely be back.

Room Tip: At back of hotel where any outside noise is negligible.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BobCherb2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siam Bayshore M, Manager at Siam Bayshore, responded to this review, 16 April 2014
Dear Guest

Many thanks for taking your time to share your review with five star ratings across the board. Your feedback serves as an encouragement to our team by continuing and providing a genuine customer service.

I am delighted to read that you enjoyed your holiday time with us and specially thrilled to know that your had great experience at Siam Bayshore.

Once again thank you for your comment and looking forward to welcome you back.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilen, Switzerland
Level Contributor
100 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 8 April 2014

I have been there for a few times for dinner and conferences. The Hotel lays directly on the end of the Walking Street in a beautiful and very spacious park area. The conference rooms were okay, the service close to perfect. Dinner was fast and delicious. All in all a very good package to stay!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank RRoadRunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siam Bayshore M, Manager at Siam Bayshore, responded to this review, 16 April 2014
Dear Guest,
Thank you for choosing our resort for your recent stay in Pattaya.

We are delighted to know that in general you enjoyed your stay with us. As we are trying to continuously improving ourselves we appreciate your feedback.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calangute, India
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 April 2014

Good clean hotel well located with nice breakfast. Rooms are clean and staff quite attentive
.Reception staff were very efficient. Hotel is next to walk street which is the nightlife quarter of Pattaya.

Room Tip: Sea view rooms are great
See more room tips
  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank zubin v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siam Bayshore M, Manager at Siam Bayshore, responded to this review, 16 April 2014
Dear Guest

Many thanks for taking your time to share your review of Siam Bayshore Pattaya with five star ratings your feedback serves as an encouragement to our team by continuing and providing a genuine customer service.

Our resort is commonly considered one of the leading resorts in its category in the area with the emphasis on value for the location and services offered for our guests, and I am delighted to recognize that you liked our food and beverage offer and our world class service.

We are thankful regard your comments. And we wish to see you again.

Regards
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tehran, Iran
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 April 2014 via mobile

all of items was good , wonderful breakfast and amazing pool area,i had a good time at this hotel ,but this hotel will charge for new joiner nightly guest, this is no fun for singles when bookes a hotel near walking street.

Stayed April 2014, travelled with friends
Helpful?
1 Thank alireza5050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siam Bayshore M, Manager at Siam Bayshore, responded to this review, 16 April 2014
Dear Guest
Many thanks for taking your time to share an objective review in trip advisor. Your feedback serves as an encouragement to our team by continuing and providing a genuine customer service.

I am delighted to read that you enjoyed your holiday time with us and specially thrilled to know that your had overall a good experience with us.

Relating to your observation with regards of Not Girl Friend please allowed to inform that is hotel policy and we are sorry for any inconvenience we may caused.

Once again thank you very much for your kind posting and looking to welcome you back at earliest.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Siam Bayshore

Property: Siam Bayshore
Address: 559 Moo 10, Beach Road, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Pattaya
#4 Business Hotel in Pattaya
#6 Romantic Hotel in Pattaya
#18 On the Beach Hotel in Pattaya
#19 Spa Hotel in Pattaya
#23 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:5 star — Siam Bayshore 5*
Number of rooms: 280
Official Description (provided by the hotel):
Recognised as one of Pattaya’s most outstanding and established properties, the Siam Bayshore Resort & Spa is an oasis nestled in 20 acres of lush, tranquil greenery. Guests enjoy an exclusive location on the peaceful southern end of Pattaya’s world-famous Beach Road. Twelve newly-renovated low-rise pavilions comprise the resort, including seven bars and restaurants, two swimming pools with Jacuzzi, children’s playground, games room, six tennis courts, fitness centre, meeting room, business centre, gift shop and Lotus Spa of Siam. ... more   less 
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Also Known As:
Siam Bayshore Resort & Spa Pattaya Hotel Pattaya
Siam Bayshore Resort And Spa Pattaya
Siam Bayshore Hotel Pattaya
Siam Bayshore Resort Pattaya

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