This is my third visit to this property. I have a great deal of experience with resorts around the world. Property is gorgeous and rooms are nicely laid out. However, I found the service to be a little less than one would expect from a five star property with rooms at $400 plus a night! The Infinit bar used to have a great menu. The new menu is terrible! The options are not appealing to me. The prices are ridiculously high for off season! My room did not come with breakfast and the breakfast bill came in at over 2338 for three people. That would not have been so bad if they had bothered to give me the right breakfast! Towels are shoddy in the rooms. I find myself having to call for things. Yes, I am demanding, but one expects a certain standard when paying for a Mercedes. And the hotel bills itself as a five star property. I found the noise from all of the families and kids a bit irritating, but that is something that is out of the control of the property. I guess my biggest issues with this place is the poor quality of the food, lack of choice in soft drinks, crappy towels in the rooms and the fact that a five star property has staff that don't seem to know how to render five star service... Again, location and physical plant are beautiful. If you can ignore these other issues, it is certainly a better option than most of the other sleeze ball operations in Pattaya, Thailand.
- Official Description (provided by the hotel):
- InterContinental Pattaya Resort is located on a cliff headland, overlooking the Gulf of Thailand, with just less than 2 hours drive from Bangkok. The resort enjoys a beachfront location with unsurpassed views to Koh Larn (Coral Island) and beyond. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Pattaya Hotel Pattaya
- Pattaya Sheraton
- Sheraton Pattaya Resort