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“nice setting,lovely pools and good service”

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InterContinental Pattaya Resort
Ranked #2 of 456 Hotels in Pattaya
Certificate of Excellence
Reviewed 9 April 2009

We recently stayed at the sheraton pattaya and were very impressed with service and setting.
I have to say that this hotel is not suitable for elderly or infirm people, or people who would struggle with lots of steps.(however golf carts easily available)
The room was nice,large and good bathroom with rain shower which was great.
Hotel has 3 swimming pool which were all excellent, very clean with the best pool service we have ever had. Excellent staff and very friendly.
The pool boy's kept you topped up with cold bottled water all day, we liked the samplers in the afternoon like iced lollies and milkshakes which were complimentary.
We ate at some of the hotel's restaurants, and although the food was nice i felt it was very overpriced compared to the royal wing next door where our friends were staying.(more expensive hotel but food as good and half the price).
I did address this with the hotel manager(deitmar) as i felt he should know the differences at nearby hotels and he justifiably said it was the quality of ingredients that made the difference.
All in all i would highly recommend this hotel,especially as the pool's made our holiday.
Thank you for a lovely stay Mr Deitmar and we look forward to returning to the sheraton pattay in the near future.

  • Stayed: March 2009, travelled as a couple
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1  Thank ChrisandNoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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875 - 881 of 1,247 reviews

Reviewed 10 March 2009

We stayed here for 2 days last year and all the good reviews were fully justified. Upon arrival the staff was friendly without being over-the-top. They made us relax immediately ... after our 2 hour ride from Bangkok's airport. The hotel's staff epitomized the best of the Thai spirit and pride. We didn't reserve the best room in the place so we were expecting to be in the back ... and we were, but the view remained spectacular, the room large, modern, comfortable and stylish. The shower and the entire bathroom were great. The few meals we ate there were excellent (beat the faux English pub food we had in Pattaya proper).

  • Stayed: February 2008, travelled as a couple
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Thank rsister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2009

My wife and I just came today from Sheraton Pattaya and were impresse with the improve service. We have been there before and complained about the staff. This time, the staff were friendly, booked dinner reservation for us, checked us in in 5min, took us to the room and brought us a bucket of ice without us asking for any service. Free bottle water was served throughout the hotels which is impressive in Thailand as 5stars hotels like Marriott charged like 2USD for plain tap bottle water. The only complaint is that the rooms are getting a bit aged only after a few years but premises is still well kept. Overall, cheers to the manager and well trained staff.

  • Stayed: February 2009, travelled as a couple
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Thank vixbkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2009

We stayed at Sheraton during our Chinese New Year holidays. 7 of us just loved it! From the pool, the sand play, the food, and the gardening...etc. We'd love to go back again once we have another chances.

Stayed: January 2009
Thank Taiwanese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2008

Took a short break from toxic Singapore and stayed in Sheraton.

and WOW!

I loved the luxurious room I stayed in. It was a starwood preferred room. I loved the bed as I slept like a baby.

The pools are lovely. BUT don't expect to frolick on a beach though, you won't find one.

However, there is a restaurant with a wonderful view of the bay that makes up for it.

Oh and try Element's Smoked Salmon and grilled seafood barbecue in the early evening while watching the stars. Just lovely quick get-away.

  • Stayed: November 2007, travelled with friends
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Thank ktine203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2008

We spent a really enjoyable week at the Sheraton. We treated ourselves to a Pool Terrace Room - which meant that our huge patio had direct access to the pool and we had our own sun loungers etc. on our patio.

Grounds:

The hotel never seems full or busy. The pools are lovely, pool service is excellent, the staff clean your sunglasses, bring you shot glasses of fresh juice and fruit lollies along with cold towels. Great touches, only one negative point though, the piped music that is played by the pools is LOUD!!!! not very relaxing.

Staff:

From the moment you arrive at the hotel the staff all go out of their way to make you feel very special and valued. They were constantly addressing us by our names, great PR.

Rooms:

These were really spacious, clean and had lots of nice touches, such as a DVD player, fresh fruit, robes, slippers - a pair for inside and outside!!! and lots more.

Restaurants:

Food was of a good standard, but really expensive, 2 salads and a couple of drinks at lunchtime was around £40 - a lot of money for Thailand. Didn't eat in the hotel much as the prices were not good value.

Spa/Gym:

The spa was very relaxing and the treatment areas were lovely - but again very expensive. The gym was well maintained and had all the equipment that you expect in a 4* hotel.


All in all a really nice hotel and only a 5 min taxi ride into the hussle and bussle of Pattaya which is good for a few nights.

  • Stayed: November 2008, travelled as a couple
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3  Thank debs1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2008

Stayed here from 18/10 to 1/11. It is a nice Hotel but I would not call it 5 star. There are no Restaurants which I would class as 5 star. For our anniversary we actually went back to Caprice in the Royal Cliff where we have been holidaying for the last 10 years but felt we wanted a change this year. We had booked an Ocean front pavillion which was very nice but nothing special. We were in fact given the wrong one on the day of arrival and had to stay in it (overlooking a pool) until the next day, with no apology from Management. We did receive a cake for my birthday. The staff were very nice, especially those at the front door. The telephone in our room was unoperational and it took three days before they acknowledged this. They assumed we did not know how to receive voicemails. Alas, we will not be returning to the Sheraton.

Stayed: October 2008
2  Thank luvthaiGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental Pattaya Resort

Address: 437 Phra Tamnak Road, Pattaya 20150, Thailand (Formerly Sheraton Pattaya Resort)
Phone Number:
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Pattaya
#2 Luxury Hotel in Pattaya
#2 Spa Hotel in Pattaya
#4 Romantic Hotel in Pattaya
#5 Business Hotel in Pattaya
#7 Family Hotel in Pattaya
Price Range: £135 - £242 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Pattaya Resort 5*
Number of rooms: 156
Official Description (provided by the hotel):
InterContinental Pattaya Resort is located on a cliff headland, overlooking the Gulf of Thailand, with just less than 2 hours drive from Bangkok. The resort enjoys a beachfront location with unsurpassed views to Koh Larn (Coral Island) and beyond. ... more   less 
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Also Known As:
Sheraton Pattaya Hotel Pattaya
Pattaya Sheraton
Sheraton Pattaya Resort

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