We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“nice staff but old room”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Royal Twins Palace Hotel
Ranked #121 of 455 Hotels in Pattaya
Reviewed 1 April 2013

the location is good,just meter from royal garden plaza and the beach,five minute walk to walking street and central festival. the staff at the reception is very helpful and professional.
the room are big and spacius but the moquette floor is stinky,the bathroom need a complete make up,cockroaches often are guest in night time,there is only lan connection in the room
(100 baht 24 h).next visit will be the last if not improvement is done on the room.

  • Stayed: October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank giordano_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (202)
Traveller rating
Traveller type
Time of year
Language

99 - 105 of 202 reviews

Reviewed 27 March 2013

Good points-convenient location,close to beach,large rooms,grand lobby,big swimming pool,good break fast ,indian restaurants nearby
Bad points - old rooms and bathrooms,nothing new inside the room,towels old and fishy smelling,cockroaches running,no compliment tea or coffee sachet inside room(though kettle is there),no free wi-fi

  • Stayed: March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Neets2707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2013

Pros: Close to city actions Big room.

Cons: Has a Vegas-look on the outside but not very nice inside. Big and cold atmosphere. Have to pay for an Internet use - 100 Baht for 24 hours (they tell you that for each computer/ipad you need a separate code. Not true. You can use the same code (username and password) for all of them. Air conditioner very noisy in room - we had to shut it down every few minutes because it was unbearable (very hot temperatures outside). They put a kettle for coffee/tea use but did not give any coffee or tea bags. No fruit or welcoming drink.
In Bathroom - they put only shampoo and conditioner. We had to ask for toilet paper since they only give the one in use. You have to ask for an extra one. No safe in room. Old TV screen which did not work.
Nee to get coupons for breakfast. Don't hesitate to ask for fresh vegetables since they bring it very late (after 8:00 am). If you have to eat early, ask for it, though they are reluctant to do so if they don't have too. Pancakes and French toast were cold.
We complained about bad service.
Pool always busy and crowded with tourists. Hard to find a place to sit.

Room Tip: If you can help it - find another hotel
See more room tips
  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kukiline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2013

Stayed here for 2 weeks in Jan/Feb 2013,All in all,a perfectly reasonable hotel with extremely friendly staff. Pool is big enough as most people go out and about during the day,room service is excellent. This was our first trip to Thailand and unfortunately it rained the first week(should have checked the weather before we booked) I think a week is long enough in Pattaya, though not really a place i would like to take my kids.My wife and myself had some clothes made by James' tailors while there,nothing special but the clothes turned out okish.
As i'm sure you are all already aware,Pattaya is for grown ups but the drinking gets a bit to much after a while,beaches aren't very good and the place seems a bit rundown really.
Would i go back?? perhaps to the south,more likely go back to Vietnam though as this country has a fantastic feel,food is better and clothes better made and cheaper.
That said,if you go to Thailand,enjoy yourselves and have a great time

  • Stayed: January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank scott h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2013

A good Hotel very near to the main attraction walking street. Lot's of shopping and eating options around. Eacy access from main bus stand and also very close to the beach. Breakfast was good with a variety of menu. Swimming pool clean and good. Valu for money. Clean rooms with bathrooms satisfactory.

Room Tip: swimming pool facing rooms
See more room tips
  • Stayed: November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SRVithal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2013

I have a contibutor to Trip Advisior for many times now and am classed a senior contributor due to travelling experience, over the past 37 yrs. My reviews are always constuctive and truthful.
Stayed at hotel for a week in January 2013. Excellent location to all local attractions. Hotel good standard, with adequate food at breakfast times etc. No complaints, good value for money. One complaint is that they are extending adjoining hotel so there is a lot of contruction work happening over the swimming pool area during the day which can be quite noisy.
Staff professional and efficient, no worries. Woukd recommend this hotel to anyone visiting Pattaya.

Room Tip: Nothing to put, hotel makes decisions!
See more room tips
  • Stayed: January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank travellinglegend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2013

The moment you enter the gate of this hotel you will start thinking that you are going to have very good stay experience. Once you get in, you will start knowing about the hotel condition. Very poor locks, you should be a wrestler to open those doors. After having bath, wash room door is locked from inside and those are 1900 made locks. The phone inside the wash room was not working and I had to stay back in the bathroom for more than an hour shouting for the help. They came and set up the lock and I never locked the door after that. Staff are very rude. carpet smells. Breakfast, very bad.

  • Stayed: February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank hoteladvice123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Pattaya hotels
0.2 mi away
Royal Palace Hotel
Royal Palace Hotel
#168 of 455 in Pattaya
156 reviews
0.1 mi away
Welcome Plaza Hotel
Welcome Plaza Hotel
#374 of 455 in Pattaya
359 reviews
0 mi away
Neta Resort Pattaya
Neta Resort Pattaya
#124 of 455 in Pattaya
139 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Travelodge Pattaya
Travelodge Pattaya
#22 of 455 in Pattaya
460 reviews
0.7 mi away
Sunshine One Hotel
Sunshine One Hotel
#152 of 455 in Pattaya
47 reviews
1.3 mi away
Bella Villa Prima Hotel
Bella Villa Prima Hotel
#67 of 455 in Pattaya
362 reviews
Show Prices
Show Prices
Show Prices

Been to Royal Twins Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royal Twins Palace Hotel

Address: 223 Moo 10, Pattaya 2nd Road, Pattaya 20260, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
#43 Best Value Hotel in Pattaya
#78 Luxury Hotel in Pattaya
Price Range: £28 - £45 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Twins Palace Hotel 4*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Ebookers, Hotels.com, HotelsClick and 5viajes2012 S.L. so you can book your Royal Twins Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Twins Palace Pattaya

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing