we stayed at this resort from the 1st january 2013 for ten days. when we booked it we looked at tripadvisor & holiday books.the reports seemed to be good. when we arrived we checked in at reception and they asked for a deposit for damages to the room. we were taken to room 115 first floor by stairwell. upon entering the room we was greated by a awfull smell of mold.the bellboy called the cleaner and she sprayed it with air freshner. we located where the room safe was but only one problem it was not fitted to anything. also the bed sheets were torn. went back to reception and they sent a young lad to come and fix it .we did ask to be moved but they were reluctant to help us. [only at a cost upgrade]. the toilet seat was hanging off, there were black hairs on the floor in the corners, the smell of mold was coming from the bathroom. the ceiling was black [previous water leaks]. shower head blocked,dirty and cold water coming hot water bath tap, room towels a dirty grey colour after they been washed. room was generaly filthy. wrote on mirror in bathroom when steamed up and suprise suprise it was still there 8 days later when i had a shower. the tv did not work from the day we got there till the day we left. the furniture in the room was well worn and grubby. how they had the front to take a deposit i dont know. american breakfast wot american breakfast. ive been to america on several occasions and never had carrots rice chicken burnt toast & cabbage. the best rooms to have if you want to stay here are the pool ones as they are the only ones given any attention [brand new]. pool towels were a joke nothing but ripped rags. parrasols around pool broken and moldy.a wipe over with a damp cloth would not go amiss. i have never complaind about a holiday before i guess i have been lucky after 25 years
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- Also Known As:
- Royal Orchid Hotel Pattaya
- Royal Orchid Pattaya