My wife and I have just returned from the Amari Garden and wish to write an honest review.On arrival we were greeted by very friendly staff who took our cases to reception,where we were dealt with promptly.We were originally given a garden wing room on 3rd floor,but we were a bit disappointed in it ,a bit dated and tired looking,so we phoned reception asking for an upgrade.Having been given free upgrades in Las Vegas and Dubai,we were disappointed to be told we'd have to pay for the upgrade,some £350 for 10 nights,but we bit the bullet and paid up.We got room 804 in the tower,and wow,what a difference,huge modern room,with double bath,and huge rain shower separate,and enormous bed.All the staff in the hotel were excellent and very efficient and so,so friendly,it was quite humbling,that they were so keen to help.A special mention to the pool bar staff,especially Pancha,the cocktail lady,her name began with T,i think,and also the guy with the two cut fingers,they couldn't do enough for you. We ate at the Mantra twice,and the food and service was first class,right up there with Dubai imo.We also ate at the Tavern by the sea,and all the meals were great,at very good prices.Pattaya was an eye opener,but we found plenty good bars,with live music,or backing tapes to enjoy,and are thinking of returning to this hotel next year.Finally,my wife had an accident coming out the Mantra,where she fell off the kerb,its' a bit dark,and cut her knee,but a manager saw this,and immediately dealt with it,by taking her into restaurant and getting staff to give her first aid,really good public relations,i think the manager guy worked in the Tavern,as he came up to ask how she was,next day.All in all i'd recommend Ocean Tower,as it's a great standard of hotel,and we will almost certainly be back
- Official Description (provided by the hotel):
- Just a short 2-hour drive from Bangkok, Amari Ocean Pattaya is located in the peaceful northern end of Pattaya. Soaring 20 storeys into the sky over Pattaya Bay, you can enjoy unrivaled views and experience undeniable luxury. ... more less
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