Amari Ocean - our fifth visit...What is it that keeps us returning to this hotel?
Excellent staff: always ready to help and go the extra mile to ensure that guests are looked after. The restaurant staff were excellent, always refilling our coffee and supplying our chosen breakfast requirements. Staff in the Tavern by the Sea, poolside, reception, housekeeping, security - all superb...Fabulous customer service. The GM Brendan, the F and B manager Dan and many senior staff can be seen around the hotel checking that guests are happy. Each and everyone of them stopping to pass the time of day and to enquire if everything was to our satisfaction. While we were there we celebrated a birthday and anniversary. The staff went out of their way to ensure we had a fabulous day, even bringing a birthday cake around the pool and singing 'Happy Birthday'.
Check in: fast, professional and courteous. Four couples (plus two young children) arrived after 10pm, we were given cold towels and drinks, and the whole process took about 10 minutes maximum. Room keys and complimentary internet passwords given, and off to the room. Our bags arrived almost as we got to the room...faultless.
Location: right on Beach Road...easy access to all areas of Pattaya. Close enough for easy access, but far enough away from the 'madness' should you want complete relaxation. The grounds and pools are well maintained and just what is needed in 90 degree heat...cold towels and fruit around the pool a welcome treat!
Rooms: large and spacious, our Tower room had everything we needed for a great stay. Housekeeping was efficient, and the room was always cleaned to a high specification. Plenty of storage, high water pressure meant that the shower was powerful. Thoughtful touches - bathrobe, slippers, tea and coffee making facilities plus a beach/pool bag for your convenience...even an umbrella just in case!
Food: the breakfasts are far superior to any hotel in the area...exceptional choice, fresh ingredients, and once again attentive staff. The food around the pool is a little more expensive than outside, but you pay for the convenience of not having to leave the sun lounger! The Tavern by the Sea is a great place to enjoy one of the Speciality Nights. The Churrasco night was superb, with free flow meat and seafood, together with salads and deserts...yummy! The ribs and wing night was also a favourite! The regular menu was also quite extensive offering a wide range of different meals...the beef and chicken fajitas delicious!
We come to Thailand for the great weather, excellent food and great hospitality..all of which we enjoy at the Amari Ocean. A great haven for relaxing and enjoying Pattaya. Give it a try...you won't be disappointed!
- Official Description (provided by the hotel):
- Just a short 2-hour drive from Bangkok, Amari Ocean Pattaya is located in the peaceful northern end of Pattaya. Soaring 20 storeys into the sky over Pattaya Bay, you can enjoy unrivaled views and experience undeniable luxury. ... more less
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