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“Cockroaches in Hallway” 1 of 5 bubbles
Review of Nova Platinum Hotel Pattaya

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Nova Platinum Hotel Pattaya
Ranked #170 of 440 Hotels in Pattaya
Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Cockroaches in Hallway”
1 of 5 bubbles Reviewed 30 August 2012

Hotel split up into 3 buildings..no proper reception, outdated featured, poor customer service...They even gave a room which was already occupied by someone else to me. Found cockroaches in hallway.

The breakfast was terrible selection. The spa was the best thing there.

Room Tip: stay away from this hotel.
See more room tips
  • Stayed August 2012, travelled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank TCPKP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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822 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (131)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 24 August 2012

booked a room on a online. but when we are giong for check in staff & manager of the hotel says sir we are sorry. there is a mistake of booking we dont have a room please take our other hotel .He is wasting our all days and we are look like a big fool. so pls dont booked a nova platinum. for all indians

  • Stayed August 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank vpuneetbhasin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sujimanus K, General Manager at Nova Platinum Hotel Pattaya, responded to this review, 29 August 2012
Dear Vpuneetbhasin



Thank you for you valuable feedback.



We are very sorry that there was a misunderstanding with your reservation and that you did not have a positive first impression of our hotel.



I have shared your experiences with my team and we have agreed to make it a priority to improve our services.



We hope that on your next trip to Pattaya you will choose once again to book us and ensure your experience will exceed your expectations.



Once again we thank you for your feedback and hope to welcome you to Nova Platinum in the near future.

David Roberts

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Pattaya hotels

New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 22 August 2012

we have done a online booking and every thing is confirmed even than after reaching to the hotel we have to wait around 2 hours for chekin..after passing one hour they ask us to pay security deposit 20$ for each room and we are forced to do coz we dont hv any option.Hotel Staff is not cooperative the attitu was very bad..

Beakfast is not good and very limited options.and you can not lock the bathroom doors.

  • Stayed August 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Mohit820309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 15 August 2012

Nova Platinum is my best value for money hotel in South Pattaya...
Since 5 years, I am always there...

They have finished new buildings...
Also a jakuzzi and new bif pool are to use...

But rooms on the Executive side are the best to choose...

Only walking distances can be long, but 10 baht pickup's are anytime there to bring You to/from the hotel...

Friendly stuff, helpful front desk were again great!..

Room Tip: Exucutive rooms are like European Business Hotels...
See more room tips
  • Stayed August 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank OAistanbuller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 13 August 2012

we went to nova platinum as a part of the group. the rooms are horrible bath room doors are sliding and sometimes you cannot close it and water should scared it will go off any moment becareful while you take bath , break fast is horrible because they cater to indian cowrd but indians say the breakfast is not upto the mark. A/c might leak in the night .pleaserequest you all look for some other property to stay one good about the hotel is no joiner fee.

Room Tip: i would say never use the wing which has breakfast hall it is very old hotel
See more room tips
  • Stayed August 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank pradeep391
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 9 August 2012

If you are not taking Executive rooms then your experience might not be good.. We had booked superior rooms but after seeing the rooms we immediately upgraded to Executive rooms.. they are large and spacious with Pool View.. In fact in all th epictures the tower you see is the executive tower.. Staff at reception is too slow.. one person to manage all the check in guests.. it took more than 30 minutes just to check in.. same at the time of checkout..

Room Tip: Take the corener rooms in executive tower.. they have larger balconies..
See more room tips
  • Stayed August 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Himanshu3107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartlepool, United Kingdom
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 2 August 2012

Stayed at this Hotel in a number of occassions over a half dozen years. I have always found it good but not exceptional. The Hotel has a number of blocks each with different styles of rooms. This time we stayed in the Executive block. Excellent rooms, very quiet, nice big bathrooms with both a full size bath and a large rain shower.

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stepa1007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nova Platinum Hotel Pattaya

Property: Nova Platinum Hotel Pattaya
Address: 562 Moo 10 Pratumnak Road | Banglamung, Pattaya 20260, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#50 Spa Hotel in Pattaya
#84 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): £
Hotel Class:4 star — Nova Platinum Hotel Pattaya 4*
Number of rooms: 270
Official Description (provided by the hotel):
Nova Platinum Hotel is a located in South Pattaya just a 5 minute walk from the Walking Street and Pattaya Bay. The hotel has 3 low rise buildings, with a total of 270 well-appointed guestrooms. All rooms feature a 32” Samsung LCD TV, DVD player, hairdryer, scale, minibar, tea/coffee making facilities, safebox, free wi-fi internet access and an array of modern facilities. ... more   less 
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Also Known As:
Nova Platinum Pattaya

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