I stayed for 4 nights in Nov-2013. I booked it initially for 3 nights through some online travel site with option to pay at hotel. When I reached hotel with voucher.. the person at reception asked me how I will be making my payment, I told with credit card..he asked for it. As soon as I gave him my card he charged it for 3 nights straight..to me I seemed very awkward usually at the time of checkout hotels charge for the complete amount. Then he carried out other activities of check-in. I was given room in some back side building on other side of back lane. outside view from room was nasty..nothing to see. Room was ok but AC was not working fine..due to which I was shifted to other room but then TV there was not at all clear.. engineers worked really hard for couple of hours to fix it. I broke a glass in room by mistake and was immediately charged with 100baht. Next day I lost the key card which I found out later but by then I was again charged with 200baht. This shows there inhospitable and customer friendly approach only running. On fourth day I have night flight so I asked if I can late check with some nominal fee but I was told if you stay beyond 6pm you will be charged full, which at the end I had to pay and left hotel around 10pm. Free wi fi was also not working fine in rooms had to come to lobby or reception to get good connection. overall so so.. not high on my list at all.
- Official Description (provided by the hotel):
- Nova Platinum Hotel is a located in South Pattaya just a 5 minute walk from the Walking Street and Pattaya Bay. The hotel has 3 low rise buildings, with a total of 270 well-appointed guestrooms. All rooms feature a 32” Samsung LCD TV, DVD player, hairdryer, scale, minibar, tea/coffee making facilities, safebox, free wi-fi internet access and an array of modern facilities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, LoveHolidays, Southall Travel and TravelUp so you can book your Nova Platinum Hotel Pattaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Nova Platinum Pattaya