We had booked this hotel for 4 nights, hotel staff extremely rude and make no effort to help especially the reception staff and tour staff. They speak and hear selective English.
Room and hotel stink or sewerage. The room is cleanish however the stench of stinking drains seeps through the room, we were given an oil burner to reduce the smell which does not help.
The clients staying at the hotel is mainly Indian who are rude and obnoxious, there bad behaviour also spoils the hotel. Through the day and night they sit at the front of the hotel staring at women walking by and in the hotel which is very intimidating, no attempt from what I have seen has been made by hotel staff to stop them sitting on the steps blocking peoples entrance. They are extremely noisy on an evening, I have seen a lot of the guests in the hotel bringing back young girls, these are men in their 40/50s. Very sleezy!
We will be checking out of this hotel early first thing in the morning, please do not come here and book another hotel!
- Official Description (provided by the hotel):
- Nova Platinum Hotel is a located in South Pattaya just a 5 minute walk from the Walking Street and Pattaya Bay. The hotel has 3 low rise buildings, with a total of 270 well-appointed guestrooms. All rooms feature a 32” Samsung LCD TV, DVD player, hairdryer, scale, minibar, tea/coffee making facilities, safebox, free wi-fi internet access and an array of modern facilities. ... more less
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- Also Known As:
- Nova Platinum Pattaya