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“Pleasantly surprised”
Review of Island Herb & Spa

Island Herb & Spa
Ranked #243 of 292 Spas & Wellness in Phuket
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Reviewed 21 August 2014 via mobile

Based on previous reviews,I was fairly apprehensive about this place. However, I was pleasantly surprised. A very warm welcome with explanations on all the options and oils available. The surroundings were beautiful and all the treatments were very relaxing and enjoyable.
If there was one thing I would say is the lady I had for my massages didn't seem like she wanted to be there and wasnt very friendly. However, the overall experience was lovely and would highly reccomend it for a relaxing day.

2  Thank Sonyp83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 14 reviews

Reviewed 19 June 2013

Terrible !!!!! This day spa was recomended to us so we booked with a driver friend that we have known for many years, once we arrived he was told that he could not pick us up so he then had to arrange one of there drivers [which none of us were happy with , but as we were along way from our resort we didnt know what else to do ] after chosing our 4hour package we were then taken to our rooms ...what a joke !!! nothing like a peacefull massage we could hear everything in the next rooms [ eg hairdryer, shower ...] each iteam was suposed to be 50 min , well as my friend and l shared a room we timed each one...most of the 50 minutes was waiting time ...Then our massage [35 minutes not 50 min] they were so hard we had to tell them a number of times "not so hard "my friend ended up with bruises all over her the next day !! not what l call a relaxation massage at all !!!! As for our facial ...where do l start...all of us waited for ages then when l finally got started the girl used a dirty brush on my face that she had just used on a man , stapped some cucumber on then off again in seconds...that was my facial !!!![ 12 minutes in total ].we werent offered our jacuzzi pool treatment at all , so all in all this day that was to be a special treat ended up as a disaster. Would never recomed this place to anyone !!!

1  Thank vicstarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2013

I chose to finish my holiday at this spa in Phuket BIG MISTAKE. I had a 4 hour treatment which started off with an aromatherapy massage my therapist was lovely once this was finished the experience went down hill I needed to get dresses and taken to another building where I sat in a chair to have a foot massage, facial and mani pedi which was in a communal area staff talking on the phone, the clothes dryer working away for the entire time. The mani pedi should have been called a polish only my nails were painted no skin removal. Overall a poor experience.

Thank Cargeoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2013

Gotta LOVE this place! My sister and I booked a visit to this spa from an airport travel agent in Phuket for about 3000 Bath for about 3 hours (for sauna, pool, Thai massage, aromatherapy massage, body scrub, facial, and a cup of herbal tea and cookies, including transport to and from our hotel at Patong). The place has a very cool open-air Thai decor and complete facilities (herbal sauna, big pool, facial room, spa room, and very big parking lot). Before the treatment we had to choose the main ingredients that suits our needs (chocolate and other herbal ingredients) for the whole treatment. The service was excellent and the masseuses were very professional. The rooms were very comfortable and relaxing. The price was definitely worth the experience. I'd recommend this place to everyone going to Phuket.

Thank Erica W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 15 August 2016
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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