Firstly, this hotel is an oasis of calm in an otherwise Phuket style area of bars and bustle. Very much an Eco friendly place with a quirky style, very retro. The rooms are comfortable and a good size. The pool, though small, is lovely with plenty of shade if you need it. Now, to get to the reason I am writing this review, I'm afraid myself and friend are probably what you could call the guests from hell! We are very demanding and fussy and expect 5star service even when in a 2star! Well no matter what we asked for, what we requested, what we moaned about, the staff here were absolutely unflappable, they saw to our every need including contacting our next hotel on our trip and arranging transport, pick ups, supermarket visits etc. they did everything with a genuine smile, and even offered to do things without us asking. All of the staff were wonderful, from restaurant to reception to room cleaning, in particular Domenica (who's English was excellent), where nothing was too much trouble.
The staff really helped to make our stay a happy, fun time and if we ever return to Phuket we will definitely stay at Pier 42.
- Official Description (provided by the hotel):
- An exceptional and intimate 24 room boutique resort & Spa in Chalong, Phuket, distinguished by first rate service & an eclectic style which features renovated hardwood floors, retro furniture + contemporary urban design. ... more less
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