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“Nothing was too much for the guest from hell”

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Pier 42 Boutique Resort & Spa
Ranked #227 of 758 Hotels in Phuket
Certificate of Excellence
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nothing was too much for the guest from hell”
Reviewed 25 January 2014

Firstly, this hotel is an oasis of calm in an otherwise Phuket style area of bars and bustle. Very much an Eco friendly place with a quirky style, very retro. The rooms are comfortable and a good size. The pool, though small, is lovely with plenty of shade if you need it. Now, to get to the reason I am writing this review, I'm afraid myself and friend are probably what you could call the guests from hell! We are very demanding and fussy and expect 5star service even when in a 2star! Well no matter what we asked for, what we requested, what we moaned about, the staff here were absolutely unflappable, they saw to our every need including contacting our next hotel on our trip and arranging transport, pick ups, supermarket visits etc. they did everything with a genuine smile, and even offered to do things without us asking. All of the staff were wonderful, from restaurant to reception to room cleaning, in particular Domenica (who's English was excellent), where nothing was too much trouble.
The staff really helped to make our stay a happy, fun time and if we ever return to Phuket we will definitely stay at Pier 42.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Dee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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168 reviews from our community

Traveller rating
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    42
    14
    4
    1
See reviews for
27
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Tokyo, Japan
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 12 January 2014

I stayed for a week here for base of day-diving boat trips. The marina is only a few minutes walk, and a nice restaurant is also closely located. The room was clean and sufficient for night-stay only. The service of the stuff was satisfactory. A big home center with supermarket and restaurants is located at 15 minutes walk in the opposite direction of the harbor beyond an intersection four-forked road.

Caution! The localization of this hotel on the tripadvisor web site map was inncorrect.

  • Stayed December 2013, travelled solo
    • Value
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Helpful?
1 Thank ginmokusei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHOENIX
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 December 2013

This is the second time we've stayed here and left for a live-aboard diving trip from Chalong Pier. My partner/wife and I love it and now love the spa too. It is a great place for a short trip with comfortable rooms and a great little cafe attached to it. The only complaint is the very hard beds. We don't like platform beds. Everything else is wonderful. All staff are very helpful and many speak English quite well.

Room Tip: Take a room overlooking the pool on the second floor.
See more room tips
  • Stayed December 2013, travelled as a couple
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Helpful?
3 Thank LISA M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado, USA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 December 2013

The hotel was lovely - It was about average, maybe slightly overpriced, but worth it to get off of the busy street and into the garden lined halls. BUT! The real reason to go to the hotel - the spa. Best I found in all of Thailand. The Thai massage was incredible - professional (the two ladies that were massaging my husband and I didn't talk to each other the whole time - as is the case in every other spa in Thailand). Also, it was clear that these women had very specific training - not just a one hour training session when hired. I also had a facial - phenomenal. The products they use - their own organic line - is amazing. I have troublesome skin and am very wary about what I use - this was amazing.

  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank allice222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ho Chi Minh City, Vietnam
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 September 2013

Exceptional value for the quality of the room, amenities and services. The spa is really good, i had a fabulous organic facial. I didn't expect the hotel to be so lovely. The rooms are very cheerful with nice design touches and quiet at night. The staff were very friendly and helpful. In a great location for diving and the dive shop next door has all the latest stuff. Would def stay again

  • Stayed September 2013
    • Value
    • Location
    • Rooms
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Helpful?
3 Thank AquaBulela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg, Germany
Level Contributor
105 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 25 August 2013

Never judge a book by its cover.
I dont understand why some people made bad comments about this hotel but we had a wonderful night sleeping here before leaving to Phi Phi Island with Escape-Artist Power Cats managed by Epic-Charter Boat Company.
Pier 42 is close to the marina and i think the hotel is pretty cute, the rooms are clean and i had nothing to complain about :)

  • Stayed February 2013, travelled on business
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Helpful?
Thank BubbleTruffleSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2013

Loved the decor at P42. Quiet location.Nice small pool and sunbathing area to hang out. Great little shop for buying presents for friends.The staff were really helpful and always organised to get a taxi to the nearby beach . The spa treatments were so good. Well worth the money.I could not find an equivalent level hotel in the Chalong area

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Juliet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pier 42 Boutique Resort & Spa

Property: Pier 42 Boutique Resort & Spa
Address: 42/5-6 Viset Road, Phuket 83130, Thailand
Phone Number:
Region: Thailand > Phuket
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #227 of 758 Hotels in Phuket
Price Range (Based on Average Rates): £
Hotel Class:3 star — Pier 42 Boutique Resort & Spa 3*
Number of rooms: 24
Official Description (provided by the hotel):
An exceptional and intimate 24 room boutique resort & Spa in Chalong, Phuket, distinguished by first rate service & an eclectic style which features renovated hardwood floors, retro furniture + contemporary urban design. ... more   less 
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