The main reason behind my choice to stay at this property over the Novotel, was simply the name. My travelling companion's name is Samantha (Sammy), so for a surprise I booked this hotel mainly on it's name, but also it's quality and online reviews.
The hotel's appearance is quite luxurious looking, with large drive and entrance way, a fountain and a red carpet entry to their adjoining restaurant. Their foyer and reception carry this luxury feel and as I had already pre-booked check-in was fast and correct.
The elevator's interior is mirrored and has a pattern that may cause optical problems for those a little tipsy (check out the photo).
Our room was fine, but as DaLat is fairly cool, the internally ducted air-conditioning was off. We were told later on that it's mainly used for heating during their cold months. As we weren't in one of their cold months, I asked housekeeping (through shivering body gestures and pointing at the air-con vents) for an alternate means for cooling. Not too long after my request they came back with a tower fan, and although not air-conditioning it worked well - the cooler climate helped, and sufficed throughout our 2 night stay.
The bathroom was clean, spacious and well equipped, and even though the shower was in the bath, it too was spacious and served better than many other set-ups in other hotels within VietNam.
The room was well appointed (with all the standard amenities for a hotel of it's star rating) and had a balcony. The view was not breath taking, but interesting nonetheless - of houses, suburbs in the hilly region of town, some of the town and the mountains in the distance. Overall it was good, comfortable and worth the money, with the only fault being an internal networking problem with the TV signal. This occurred on our last day, and as we booked a late departure (and paid for it) for the sole purpose of relaxing in the room after a morning tour before driving to the airport, it was disappointing that we had to spend it without TV (also a maintenance man coming backwards and forwards to endeavour to resolve the problem.....it just wasn't too relaxing). I'm sure it was an isolated incident, so I won't hold it against them.
Room service was good (but nothing too fancy) and their selections vast - from Satay Crocodile Tail to Horse Spare Ribs and most other popular Vietnamese cuisine aswell as Western fare. The speed of delivery to the room was OK, too. We didn't use their adjoining restaurant (also connected internally in the foyer), opting on the second night to try a highly recommended french style restaurant, opposite the Novotel. (Yes, it was very nice but not cheap in comparison to many other restaurants in VietNam)
Now although I have nothing against the Sammy Dalat Hotel, if I were to go back I would use the Novotel instead. This is purely my preference, as I have found Novotel properties throughout are usually very good and a safe (though not always cheap) bet.
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