The building looks amazing from the outside and the lobby equally so. The gated lift added that romantic atmosphere but...we were quite underwhelmed by our room.
We had quite a large room - facing the main road - but there was nothing 'wow' about the room or bathroom. It was quite clean, but the fridge was only cool and the curtains needed a good scrub. When I asked if there was an air conditioner in the room, I was told that the hotel does not have any air conditioners at all. Not happy.
Our empty room service trays stayed outside of our room all night and when we asked about a motorcycle tour leaflet - one which we had been handed to us by an employee - we were informed that they could not telephone any business that was not affiliated with the hotel chain. When we needed a bus/car out of Dalat, they only offered their, already fully booked, service and were not obliged to offer any other suggestions. Of the five people behind the desk, only one spoke English, he was very polite but over worked.
The best part of our stay here was breakfast, which was across the road at a separate restaurant.
When we ventured into town - about a 5 minute walk - we had no trouble booking transport as well as a motorcycle tour. Something we didn't mind, but also something we expected such a 'renowned' hotel to assist us with.
- Official Description (provided by the hotel):
- Ideal for business or leisure, Du Parc Hotel Dalat is a 3,5 star resort offering superior comfort and great facilities. This historic Dalat hotel, located 320km northeast of Ho Chi Minh City, features 144 rooms and was formally known as the Hotel Du Parc. Surrounded by lakes and waterfalls, the hotel is an oasis in the Central Highlands, and features parking, two bars, a range of cuisine, including traditional Vietnamese or French cafe style, and guests enjoy access to the Dalat Palace Golf Club. ... more less
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- Also Known As:
- Novotel Dalat
- Dalat Novotel
- Accor Dalat