I stayed at the hotel for 2 nights for a work event at ha long bay in oct 2010 ( this wasnt an option on the drop down menu). I'm not sure if things have improved since then. Anyways here was my experience.
The Internet connection - which the hotel claimed to have - was so bad I could not connect and had to use one from a neighboring connection ( which kept dropping). Very painful and would not have bothered if it weren't for work.
Bed sheets were white-ish and I swear they smelt. Mattress was so flat it was practically non-existent.
Seafood was excellent- everything else was just bad. Irony is that even the pho ( vietnamese beef noodles with soup) was awful- the pho at the Hanoi airport was heavenly in comparison.
Strongly suggest you stay in Hanoi and make it a day trip to ha long bay.
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