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Asean Halong Hotel
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Reviews (52)
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21 - 26 of 52 reviews
Reviewed 1 March 2012

Three of us stayed in a family for four, with a large bathroom, a toilet and spacious kitchen. There are two balconies overseeing Halong Bay. We felt so relaxed. Staff at reception desk were very friendly and could speak English and Mandarin with us.

Room Tip: We walked from the pier uphill to reach the hotel. For elderly, it is better to call a cab.
  • Stayed: February 2012, travelled with friends
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1  Thank Gloria Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2012

The hotel is located in the "tourist town" of Halong city, not the "local town". This is an area near the tourist boats jetty, where most of the hotels including Novotel, Halong Pearl and Saigon Halong are located. Most business here centered around the tourist with slightly higher priced restaurants, souvenir shops, water puppet theatre and night market. This area is rather far from the actual Halong city which is not easily accessibe to travellers on foot.
This is a large hotel but rather run down for its self proclaimed 4 star status, most hotel guests who stayed here are in large tourist groups brought in by tour companies.
The room doors are old fashioned key style, the beds are dusty and uncomfortable - old spring bed with spring coils that could be felt through its foam paddings, gave us backache in the morning, the rooms are poorly vetilated and the air-conditioner cannot be adjusted to the desired temperature, you have to call the front desk for them to adjust it centrally.
The phones are old and the phone line comes out of its socket on the handpiece if you pull it slightly. The bathrooms are smelly from the severage system and the air vetilator/exhaust fan was not working.
Food for buffet breakfast has poor selection and quality, the only worthwhile food item is the cooked to order omelete.
Will not stay here again if I were to book my own room for Halong trip in the future.

Room Tip: ask for a room with balcony, at least you can open up the balcony door for ventilation if the room gets too smelly
  • Stayed: January 2012, travelled with family
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1  Thank DRANDY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2012

I booked two rooms in Asean Halong Hotel for 2 nights, in Jan 2012. I must confess that even after reading the mostly positive reviews in this website, I was in for a pleasant surprise. Firstly, we were given two rooms on the tenth floor (highest floor) and the view of halong bay from the rooms was just awesome. The rooms were spacious and comfortable. The hotel lobby is especially impressive, with a huge Junk caricature displayed in the centre. Then, I could just go on and on about how great the staff were. Many of them could not speak fluent English, but their service mindset and excellent attitude just won our hearts. I should make a special mention of Mr Hua, who provided great help in organising local tours as well as providing us food as per our requirement (we are vegetarians). And not to mention that all this came for such an affordable price. I would not have minded paying more for the great experience I had here. Strongly recommend to anyone.

Room Tip: Ask for rooms facing the bay - the view will take your breath away :-)
  • Stayed: January 2012, travelled with family
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Thank Mallik R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2012

The hotel is a bit overpriced considering what you get...
Good points:-
1. Good of the Bay and cheaper than other bigger hotels overlooking the bay.
2. Rooms are well serviced with good selection of toiletries.
3. English speaking manager provided assistance with a day tour and taxi to Hanoi.
4. The included breakfast selection was good. Eggs (fried, scrambled or omlette) were also available.
Needs improvement:-
1. Hotel food was expensive and disappointing. We ordered roast chicken and potatoes. The chicken was bland, dry and over-cooked. Some of the potatoes were still raw in the middle.
2. Bathroom is quite small with the bath-tub shower combination (and shower curtain).
3. Slow check-in because they could not find our booking (made through hotels.com).
4. The reception staff also insisted on keeping our passports. We offered them copies of our passports but they insisted on the originals. After a long discussion and a phone call to the manager, we were told we could keep our passports with us.
The hotel is overpriced considering what you get. I would probably not not stay here again.

Room Tip: Ask for a room with a view of the Bay.
  • Stayed: December 2011, travelled as a couple
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2  Thank RS2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2011

At $50 this hotel was an huge surprise with a massive 6 foot long jade carved boat and elaborately carved wood furniture in the entrance way.The manager was especially helpful and accommodating. The day after we left the area we call him for a phone number of a travel agent he recommended and he said we could for anything we needed while we traveled throughout Vietnam. Anytime we called for laundry, help with the wireless, trip planning in the area, etc. someone was always at our door within 3-5 minutes (sometimes two people). The rooms were really good but like every place in Vietnam there were the occasional neglected maintenance items. The front lobby and hallways were also just lightly air-conditioned (not to western standards but fine for the majority of their clientele. Hard beds but they brought extra comforters to cushion them. Vietnam as a whole lacks comfortable beds.

  • Stayed: October 2011, travelled with family
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2  Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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