My sister and I really enjoyed our stay here. The staff are extremely helpful and accomodative. They gave us tips and advices. Since we booked our sapa and halong bay tour with them. When we returned at 4am in the morning, they were able to give us a room to sleep for some hours before we head off another long journey to Halong Bay.
Our package included a dinner, but since the restaurant they booked for us was the same place we went for lunch. We told them we didnt like it and would like to change. The staff spoke to the general manager and said he would take us to dinner when we return from Halong Bay, and that we could go our own tonight. We thought that was very accomodative of them.
- Official Description (provided by the hotel):
- Located in the heart of Hanoi's Old Quarter, just a few minutes walk to the famous Hoan Kiem Lake (Lake of Sword Restored), Pearl Suites hotel offers a modern and diverse range of services and facilities, as well as eating and entertainment options all very close by. With many well-equipped rooms, Pearl Suites hotel offers you a most relaxing and comfortable accommodation in Hanoi. All rooms are elegantly decorated and fully featured with state-of-art facilities and amenities. ... more less