We were a long-term residence and we lived in a three-bedroom apartment with our dog for three years. We had a great stay thanks to all the staff of Fraser Suites there. Ha Noi is where receiving a good or minimum standard of service can be difficult. It is also a place with a lot of hassle for doing regular things like shopping, or getting a taxi, etc. That is why Fraser is a very good place to stay for someone coming to Ha Noi for a long-term stay, or even for a short trip. The room is clean, well-taken care of, and well-equipped with modern facilities, and it also has a gorgeous view if the room is facing the lake.
We did not have any major problems while staying there, but everyone (front office staff, engineers, guards, and management) was very helpful and quick to respond to our requests whenever we needed something. They were people that we could rely on.
Finding a nice place to stay in Hanoi in terms of the infrastructure (building, modern rooms) is not very hard. But finding a nice place with well-trained staff who understand and respond to your needs is very difficult. For anyone who do not want to face hassle after coming back to your room, Fraser Suites is highly recommended.
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- Also Known As:
- Fraser Suites Hanoi Hotel Hanoi