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“Very Good Apartments with superb facilities”
Review of Somerset Hoa Binh

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Somerset Hoa Binh
Ranked #132 of 599 Hotels in Hanoi
Certificate of Excellence
Reviewed 3 April 2012

On a business trip stayed in Somerset for 6 days. Very neat and clean hotel with some great food to offer.

  • Stayed: March 2012, travelled on business
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Thank vnaresh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yen Ping L, General Manager at Somerset Hoa Binh, responded to this reviewResponded 14 September 2012

Thank you for your compliments about our serviced residence during your recent stay. We are
happy to hear that you have enjoyed our facilities and service. We hope you will stay with us
again.

At your service,
Lew Yen Ping

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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54 - 60 of 92 reviews

Reviewed 26 December 2011

This seems like the best for the businessmen and families. The team of service personnel is the best that I have met in Ha Noi. They solve problems efficiently and carry walkie-talkies for fast communication. The apartment is modern, clean, very well-equipped and offers great value for money with its amenities and facilities. There is an indoor pool, a hair salon, and a spa. Highland Cafe, which is beside it, is convenient for quick meals. It is close to the airport as well. The taxi fare is about 250,000 dong by the meter.

Room Tip: High floors offer a great view of the Red River and its vicinity.
See more room tips
  • Stayed: December 2011, travelled solo
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Thank VinaSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yen Ping L, General Manager at Somerset Hoa Binh, responded to this reviewResponded 14 September 2012

Thank you for taking the time to write this review. It is great to have you stay with us. We
appreciate your review and the compliments about our service and facilities. We hope to see
welcome you again.

Kind regards,
Lew Yen Ping
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2010

We ( my friend and I ) stayed there during our girls trip through Vietnam.
The place is a bit outside of town, about a 25 min taxi ride.
The door man was very professional and friendly. The reception ( which could not find our booking) was not overly friendly - quite reserved and unsmiling for an Asian country.
The rooms ( or better said suites - we booked the smallest available) were spacious and very clean and tidy, modern and nice. You get the usual amenities like fridge/ freezer, toaster, microwave and washing machine ( washing powder was provided - a nice touch). We especially like the nice wine glasses . The leisure area was spacious. I personally found the whirlpool a bit too cold. The exec lounge ( acceptable for all guest) on the top floor with coffee machine and free water, as well as a bbq area on the terrace are an added bonus.Only negative point: breakfast: served in the adjacent chain coffee shop. All food was soggy and weird. It took 15 minutes to get coffee ( with 2 waiters and 4 other guests). There is Japanese breakfast available, but I assume that reception assumed that we "long noses" prefer western style. ;)

Only negative point: breakfast: served in the adjacent chain coffee shop. All food was soggy and weird. It took 15 minutes to get coffee ( with 2 waiters and 4 other guests).

  • Stayed: August 2010, travelled as a couple
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Thank Chapuleon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2010

found this place to extremely comfortable and warm

primarily booked this place since i was travelling with my aging folks who have there own requirement for food n hence needed a apartment

at abt usd 180/-(breakfast included) for a 2 bedroom service apartment that could house in 4 persons -i found it ideal for my requirement

this apartment is a walking distance from the •Vietnam Ethnology Museum -

its a little away from old quarter area of hanoi

the service at this apartment hotel is business like and warm-the check in and the check out at the reception was smooth n hassle free- found the staff friendly n very service oriented

the restaurant of this hotel is out sourced to highland coffee cafe which incidently serves good coffee n has a nice buffet breakfast as well

  • Stayed: October 2010, travelled with friends
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Thank MumbaiHitesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2009

We have stayed here twice from 3 to 5 weeks each stay. It is a modern new serviced apartment building run by the Ascott group. We stayed one of the two Penthouse 1 bedroom apartments on the 22nd floor. The Penthouse suited us as it was 2 floors with the bedroom and ensuite on the top floor with views over the city and West Lake (Tay Ho), the main floor is spacious, with open plan lliving, modern well equipped kitchen, dining table for 4 and large LCD TV and stereo. All this overlooks a private courtyard that you can open up to let fresh air in (if you can call it fresh in Hanoi ?). This was a key reason for the room as the Penhouses are the only suites with a courtyard/balcony.

The location in Hoa Binh is OK but some may find too quiet. Still only a 10 minute cheap taxi ride to the Old Quarter and they have a shuttle as well. There is a grocery store in the building called Citimart (show your room card for 10% discount) as well as another one 2 mins up the road. If you are adventurous, across the road is local markets where you can get everything you need. A number of museums are walking distance and a large park in the area as well. It is a safe area and security is good. Like all of Hanoi, it's one of the safest places in Asia.

The staff and I mean ALL the staff are very helpful and will try and go the extra distance to please you or fulfil your requests. Just be patient sometime as speaking english to fast will create frustration on your part and interesting results to your requests. Remember just smile, don't lose your temper and smile, speak slowly...Highland Coffee next store is where you will learn this most :-).

There are numerous ATM's in the area including one beside the front door to the hotel and it's HSBC. The sports facilities are very good and great views to West Lake, the pool, sauna and SPA Centre are very good. Massage very good and manicure, pedicure very cheap.

You can call the hotel directly and ask for their specials, longer term stays are very negotiatable. Speak with the sales manager and bargain. Even their rack rate locally are reasonable.

  • Stayed: May 2009, travelled on business
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1  Thank Life-ona-Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

  • Stayed: November 2017, travelled on business
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Review collected in partnership with this hotel
Thank pilljuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nguyenmaihuong, Manager at Somerset Hoa Binh, responded to this reviewResponded 1 week ago

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Reviewed 2 weeks ago
Google Translation

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mankuks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nguyenmaihuong, Manager at Somerset Hoa Binh, responded to this reviewResponded 1 week ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Somerset Hoa Binh

Address: 106 Hoang Quoc Viet Street | Cau Giay, Hanoi, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #132 of 599 Hotels in Hanoi
Price Range: £54 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Hoa Binh 4*
Number of rooms: 206
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