We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A comfortable home away from home”
Review of Somerset Hoa Binh

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Somerset Hoa Binh
Ranked #132 of 599 Hotels in Hanoi
Certificate of Excellence
Reviewed 4 February 2013

I regularly use the Somerset Hoa Binh for business and personal trips to Hanoi as I find it convenient in terms of distance to my work place (with a supermarket and a local market nearby for groceries), impeccable hospitality, great facilities with an indoor pool and big clean comfortable tastefully decorated apartments where you can cook a decent meal. You get the comforts of a home not normally provided by hotels. It is away from the hustle and bustle of the city. The city (old quarter) is within reach in a 20 minute taxi ride and the airport only 30-40 minutes away depending on traffic. It is reasonably priced and you are assured of quality. Recommended.

Breakfast options provided via Highlands Coffee next door could be improved further.

  • Stayed: December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank wsoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yen Ping L, General Manager at Somerset Hoa Binh, responded to this reviewResponded 14 February 2013

Dear Mr. Soon,

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. It is always encouraging for us to learn that our valuable residents are satisfied with our service.

At the same time, we regret that the we were unable to meet your expectation for the breakfast served at Highland Coffee. Your feedback will be shared with the restaurant operator and we will work very closely with them to improve this for the dining enjoyments of our residents.

We hope that we will have the pleausre of welcoming you again at Somerset Hoa Binh Hanoi or any one of our serviced residences.

Warm wishes,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (92)
Traveller rating
Traveller type
Time of year
Language
  • More languages

51 - 57 of 92 reviews

Reviewed 23 January 2013

After working at a new Minesite 80 Klms northwest of Hanoi for four weeks the Somerset Hoa Binh was the perfect place for a couple of nights downtime before flying back to Australia. The Company i am working for use this hotel as the preferred business accommodation for staff and visitors. As you walk out of the hotel and turn left there is a Supermarket one block away if you need any supplies, very close and handy. The staff are very friendly and helpful, be sure to make use of the nice swimming pool... Enjoy!

  • Stayed: January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MickCPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yen Ping L, General Manager at Somerset Hoa Binh, responded to this reviewResponded 27 January 2013

Dear Mick C Perth,

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our services and facilities. Somerset Hoa Binh is indeed a great place for weekend but also a home away from home for extended stay in Hanoi. We hope that we will have the pleasure of welcoming you again in the near future.

Warmest regards from all of us at Somerset Hoa Binh Hanoi.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2013

I really wanna say lotsa rubbish about this place so u wont like this place... but i really like this hotel, it was close to my hotel in HITC. This may be a little far if u wanna be near the city centre. I didnt get to see much of the hotels offerings.. as my room was more than enough for me

breakfast is at the coffee place by the hotel, that sucks, but u may have another choice, the jap on the 4th floor, cant tell u about it coz i have not been

so enjoy your stay!!

  • Stayed: December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TrishaThow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yen Ping L, General Manager at Somerset Hoa Binh, responded to this reviewResponded 30 January 2013

Dear Ms. Trisha

Thank you for choosing Somerset Hoa Binh as your accommodation choices in Hanoi. It is always encouraging for us to learn that our valuable residents are satisfied with our service. Your feedbacks motivates us to do better to ensure that our residents have a warm and pleasant experience.

At the same time, we acknowledge your concerns regarding the quality of breakfast served at Highland Coffee and we regret that we were uanble to meet your expectation. Your feedback will be shared with the restaurant operator and we will work very closely with them to improve this for the dining enjoyment of our residents.

Thank you once again for your support and we look forward to welcoming you back to Somerset Hoa Binh in the near future.

Warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2012

On a business trip stayed in Somerset for 6 days. Very neat and clean hotel with some great food to offer.

  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank vnaresh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yen Ping L, General Manager at Somerset Hoa Binh, responded to this reviewResponded 14 September 2012

Thank you for your compliments about our serviced residence during your recent stay. We are
happy to hear that you have enjoyed our facilities and service. We hope you will stay with us
again.

At your service,
Lew Yen Ping

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2011

This seems like the best for the businessmen and families. The team of service personnel is the best that I have met in Ha Noi. They solve problems efficiently and carry walkie-talkies for fast communication. The apartment is modern, clean, very well-equipped and offers great value for money with its amenities and facilities. There is an indoor pool, a hair salon, and a spa. Highland Cafe, which is beside it, is convenient for quick meals. It is close to the airport as well. The taxi fare is about 250,000 dong by the meter.

Room Tip: High floors offer a great view of the Red River and its vicinity.
See more room tips
  • Stayed: December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank VinaSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yen Ping L, General Manager at Somerset Hoa Binh, responded to this reviewResponded 14 September 2012

Thank you for taking the time to write this review. It is great to have you stay with us. We
appreciate your review and the compliments about our service and facilities. We hope to see
welcome you again.

Kind regards,
Lew Yen Ping
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2010

We ( my friend and I ) stayed there during our girls trip through Vietnam.
The place is a bit outside of town, about a 25 min taxi ride.
The door man was very professional and friendly. The reception ( which could not find our booking) was not overly friendly - quite reserved and unsmiling for an Asian country.
The rooms ( or better said suites - we booked the smallest available) were spacious and very clean and tidy, modern and nice. You get the usual amenities like fridge/ freezer, toaster, microwave and washing machine ( washing powder was provided - a nice touch). We especially like the nice wine glasses . The leisure area was spacious. I personally found the whirlpool a bit too cold. The exec lounge ( acceptable for all guest) on the top floor with coffee machine and free water, as well as a bbq area on the terrace are an added bonus.Only negative point: breakfast: served in the adjacent chain coffee shop. All food was soggy and weird. It took 15 minutes to get coffee ( with 2 waiters and 4 other guests). There is Japanese breakfast available, but I assume that reception assumed that we "long noses" prefer western style. ;)

Only negative point: breakfast: served in the adjacent chain coffee shop. All food was soggy and weird. It took 15 minutes to get coffee ( with 2 waiters and 4 other guests).

  • Stayed: August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chapuleon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2010

found this place to extremely comfortable and warm

primarily booked this place since i was travelling with my aging folks who have there own requirement for food n hence needed a apartment

at abt usd 180/-(breakfast included) for a 2 bedroom service apartment that could house in 4 persons -i found it ideal for my requirement

this apartment is a walking distance from the •Vietnam Ethnology Museum -

its a little away from old quarter area of hanoi

the service at this apartment hotel is business like and warm-the check in and the check out at the reception was smooth n hassle free- found the staff friendly n very service oriented

the restaurant of this hotel is out sourced to highland coffee cafe which incidently serves good coffee n has a nice buffet breakfast as well

  • Stayed: October 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MumbaiHitesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hanoi hotels
1.5 mi away
Somerset West Lake
Somerset West Lake
#189 of 599 in Hanoi
126 reviews
3.6 mi away
Somerset Grand Hanoi
Somerset Grand Hanoi
#83 of 599 in Hanoi
732 reviews
2.1 mi away
Diamond Westlake Suites
Diamond Westlake Suites
#117 of 599 in Hanoi
123 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Novotel Suites Hanoi
Novotel Suites Hanoi
#144 of 599 in Hanoi
99 reviews
4.5 mi away
La Casa Hanoi Hotel
La Casa Hanoi Hotel
#138 of 599 in Hanoi
101 reviews
4.6 mi away
The Ann Hanoi
The Ann Hanoi
#73 of 599 in Hanoi
432 reviews
Show Prices
Show Prices
Show Prices

Been to Somerset Hoa Binh? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Somerset Hoa Binh

Address: 106 Hoang Quoc Viet Street | Cau Giay, Hanoi, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #132 of 599 Hotels in Hanoi
Price Range: £54 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Hoa Binh 4*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Ctrip TA, Hotels.com, TripOnline SA, Ebookers, getaroom.com, HotelsClick, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your Somerset Hoa Binh reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing