We stayed for three night at Hanoi Phoenix Hotel. The hotel has an excellent location in the old town. The entrance is very unimpressive so it might be hard to find if you're a walk-in.
We had two different rooms, both were clean. The first one was on the first floor and quite noisy because of the lobby and kitchen just downstairs. That room was fairly big. The second room was on the sixth floor and very small, we could hardly place our stuff anywhere. But both rooms we really worth the money and we couldn't hear any street noise.
There was free wi-fi internet in the rooms and they have four pc's for use in the lobby. Breakfast was also included and fine.
The staff was very friendly and helpful. On our last day we could keep our room until 3pm and didn't have to pay anything.
They also offer all kinds of tours. We booked a 3 days/2 nights tour to Halong Bay through them on Phoenix cruise. We were told that they belong to the same company. They also booked our train ticket, but I think we were overcharged as the ticket was 550'000 vnd (29 usd) and we paid 45 usd.
- Official Description (provided by the hotel):
- The Hoang Anh Hotel- Tran Duy Hung is Conveniently located in the Cau Giay District.Whether you are on a business trip or a leisure vacation, our 24-hour on duty courteous, professional and friendly hotel staff will take the utmost care during your stay to ensure you have a memorable time in Hanoi.For those of you just passing through we offer a transit stop so you can securely store you pack while you wonder arround Hanoi and grab a shower before leaving on night trains and buses for other exciting destinations. ... more less