We arrived late afternoon to a busy 'hole in the wall'. The staff were friendly and offered a coffee while we checked in. The place looked clean enough for the cost. Once we had lugged our packs up several flights of stairs ( rounding the matresses leaning up against the walls) we came back to the reception to get a map to explore Hanoi. To my horror the staff in the lobby had a floor tile up and crawling out of it were big bugs - I swear they were cockroaches but my husband claims to differ. They receptionist appologised madly and quickly moved us on our way. Upon our return I was uneasy about staying but the place looked SO clean and had I not been there when the tile had been raised I'd never had known. The room was clean and the shower was hot, although it leaked onto the bathroom floor, creating a bit of a pool, it remained just there while it drained into the plug. We did't eat there ( I just couldn't), but we did book a night away on a junk to see Halong Bay, which was BEAUTIFUL and such good value (A-Class). The hotel arranged for a taxi to drive us to the airport which was great, but the driver arrived around 20 mins late - not the hotel's fault.
- Official Description (provided by the hotel):
- The Hoang Anh Hotel- Tran Duy Hung is Conveniently located in the Cau Giay District.Whether you are on a business trip or a leisure vacation, our 24-hour on duty courteous, professional and friendly hotel staff will take the utmost care during your stay to ensure you have a memorable time in Hanoi.For those of you just passing through we offer a transit stop so you can securely store you pack while you wonder arround Hanoi and grab a shower before leaving on night trains and buses for other exciting destinations. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Ebookers and Expedia so you can book your Hanoi Phoenix Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.