This Hotel had impecable service and I would especially like to thank Thuy who was the receptionist who made everything work for us. My boyfriend on the second day got a bad fever (i think from the air conditioning in the train from travelling). I was worried he may need to go to hospital if his temperature was too high, but i couldn't tell as we did not have a thermometer. It was night time when his fever got really bad and I asked Thuy and the other staff member about a 24 hour pharmacy to get a thermometer. At that moment it started to bucket down with rain and the staff organised for someone to take me by scooter to the nearest pharmacy late at night. The man who drove me was very nice, he was driving in the rain with a rain jacket and we both got saturated but I managed to buy a thermometer there and got back to hotel to check his temperature (which was very high but he did not need the hospital). There assistance was so great and helped us avoid an unnecessary hospital trip. I am very grateful for the staffs assistance.
In addition, the receptionist Thuy was so lovely that she invited us out to dinner for her birthday. We had an amazing dinner with her friends. And afterwards we went out for a karaoke night together which was one of our most memorable nights in Vietnam. Thuy showed us the real Vietnam, rather than the touristy areas which made the trip so fun and special. We are so appreciative of her kindness and all the other staff in the hotel.
I would most definitely recommend this hotel to everyone!! The rooms are great, and more importantly the service is amazing!!! We loved it!! Thank you =)
- Official Description (provided by the hotel):
- Located in the centre of Hanoi Old Quarter, Hanoi Old Centre Hotel is in quiet and shady street at 19 HANG HANH Street, less than a minute to Hoan Kiem Lake. This area is served by Restaurants, Bars, Major Post Office, Banks, Local Night Market... Not only convenient for dining, shopping... especially for attractions, it's simple to walk to Ho Chi Minh Mausoleum, The Temple of Literature, Ngoc Son Temple, Water Puppet Theater and Museums. HOC provide different types of room to suit your every need. All rooms are selectively equipped to confine fine bedding, well recognized, some rooms with Lake View, some rooms with City View, Window or Balcony and adequately equipment as Cable LCD TV, Minibar, Air-Conditioner, Fan, Electric Safe, Cupboard, Telephone, Internet access, Computer in lobby (Complimentary), Wifi Access, Work Desk, Sitting area, Hair-dryer, Slippers, Private bathroom with hot shower and Bathroom Amenities. Elevator serves all floors. Staff are well trained and all speak English, are friendly and enthusiastic about our work from recommending where to visit, to eat, to call you a taxi or arranging a tour or onward travel which are highly recommended by all previous Guests. * Complimentary breakfast and mineral water. * Wifi Access available in all rooms. * Internet computers are located in the lobby.Useful Information: ... more less
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- Also Known As:
- Golden Sun Hanoi