We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Best Hotel in Hanoi” 5 of 5 bubbles
Review of Hanoi Old Centre Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hanoi Old Centre Hotel
Ranked #7 of 566 Hanoi B&B and Inns
Certificate of Excellence
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Best Hotel in Hanoi”
5 of 5 bubbles Reviewed 25 June 2014

This Hotel had impecable service and I would especially like to thank Thuy who was the receptionist who made everything work for us. My boyfriend on the second day got a bad fever (i think from the air conditioning in the train from travelling). I was worried he may need to go to hospital if his temperature was too high, but i couldn't tell as we did not have a thermometer. It was night time when his fever got really bad and I asked Thuy and the other staff member about a 24 hour pharmacy to get a thermometer. At that moment it started to bucket down with rain and the staff organised for someone to take me by scooter to the nearest pharmacy late at night. The man who drove me was very nice, he was driving in the rain with a rain jacket and we both got saturated but I managed to buy a thermometer there and got back to hotel to check his temperature (which was very high but he did not need the hospital). There assistance was so great and helped us avoid an unnecessary hospital trip. I am very grateful for the staffs assistance.

In addition, the receptionist Thuy was so lovely that she invited us out to dinner for her birthday. We had an amazing dinner with her friends. And afterwards we went out for a karaoke night together which was one of our most memorable nights in Vietnam. Thuy showed us the real Vietnam, rather than the touristy areas which made the trip so fun and special. We are so appreciative of her kindness and all the other staff in the hotel.

I would most definitely recommend this hotel to everyone!! The rooms are great, and more importantly the service is amazing!!! We loved it!! Thank you =)

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lauren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review, 28 June 2014
Dear Lauren B,
First of all we would like to thank you for taking the time to write this review on Tripadvisor. Your comments are highly valued and appreciated.
We are glad to hear that you found the service excellent, best location, fiendly and helpful staff Your compliments have been relayed to our team, with a special mention to the receptionist.
We hope to welcome you and you wife back soon at Hanoi Old Centre
Kind regards,
HANOI OLD CENTRE TEAM
“A home away from home”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,158 reviews from our community

Traveller rating
    895
    229
    25
    5
    4
See reviews for
168
463
128
21
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (206)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Sarasota, Florida
Level Contributor
110 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 bubbles Reviewed 22 June 2014

My wife and I travel around the world (mostly South and Southeast Asia) year-round. We stay in 80-100 hotels per year. We also tour many more hotels for our guests & tours (about 300 per year). We generally seek out hotels that are highly rated on TripAdvisor and Agoda so my reviews are naturally skewed toward the high end. My reviews are generally based on overall value (how much you get for what you pay). We generally stay in low mid-range hotels but have stayed in everything from hostels to luxury 5-star accommodations.

So suffice it to say--I know hotels! And this is probably the single best value hotel in the world (that I've seen anyway).

The staff are incredibly nice/polite/helpful. Breakfasts are delicious. The rooms are not large, but ample and immaculate. The elevator works well. They are helpful with booking activities (and very competitive prices).

There is nothing more I can say that hasn't been said in their 700+ reviews. Stay here... You won't regret it!

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BJ G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review, 28 June 2014
Dear BJ G,
We are most grateful that you choose to stay at Hanoi Old Centre for your trip to Vietnam and that you took the time to share your impression on Tripadvisor.
We are delighted that we exceeded your expectations from the personalized service provided by our team members and the beautiful room to the best location, friendly and helpful staff, delecious breakfast....We certainly look forward to welcoming you back and we hope it is very soon!

Kind regards,

HANOI OLD CENTRE TEAM
“A home away from home”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 June 2014

I spent a few days in Hanoi Old Centre Hotel with my friend in late May-early June whilst we were travelling around Vietnam. The staff at the hotel were truly exceptional. In particular we would like to thank May for her outstanding service. We wanted to travel out to Sapa and Halong Bay- organising it through the hotel was extremely easy, the trips they recommended were fantastic and we were even allowed to leave our main bags at the hotel during our time away. Great price, great location, great breakfasts and fantastic staff. Thanks everyone. K & E.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Katie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review, 28 June 2014
Dear Katie G,
First of all we would like to thank you for taking the time to write this review on Tripadvisor. Your comments are highly valued and appreciated.
We are glad to hear that you found the service excellent, best location, fiendly and helpful staff Your compliments have been relayed to our team. It extremely will encourage us to maintain our efforts so the services we provide will meet our next Guests' expectation thoroughly.Thank you so much.
We hope to welcome you and you wife back soon at Hanoi Old Centre.

Kind regards,

HANOI OLD CENTRE TEAM
“A home away from home”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
4 of 5 bubbles Reviewed 17 June 2014

Arrived from a very long, hot , uncomfortable bus journey to this piece of luxury within the heart of Hanoi old quarter.
refreshing fruit and drinks whenever we liked, beautiful , comfortable rooms.........with all you can eat free breakfast. (lemon and sugar pancakes are a must)
and finally the staff were incredible! we would have been lost in Hanoi without them beautiful smiles. thanks again.

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Liam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review, 28 June 2014
Dear
Dear Liam D,

We are thankful for your visiting our hotel. As a hotel manager, I couldn’t be more pleased to have a chance to respond to a such positive review. We will keep promoting the positive aspects of both human but and hotel services to provide our next Guests. Thank you so much for your wonderful comments.

We look forward to seeing you again.

Your sincerely,

HANOI OLD CENTRE TEAM.
“A home away from home”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 June 2014

I am currently doing a backpacking trip across Indochina and thought of choosing Hanoi as my first stop.... booked the hotel in advance through email and was surprised at how quick and detailed they make transactions. It is also in this hotel where I booked a trip to Halong Bay and they offered me a very affordable price for such an incredible cruise. I checked in one of their rooms after the trip to Halong and man no kidding it was really great for a promo rate of only $17! big bed, big toilet, with refrigerator, flat screen TV, table, excellent air conditioning, HIGH SPEED Wifi, and they even put flowers on your bed! But perhaps the best thing about this hotel is their warm and friendly, English-speaking staff who are always smiling and ready to assist, offer drinks and fruits for free... this is my first time to make a review on tripadvisor and it's just because this hotel deserves all the praise... I hope to be back soon and would definitely recommend this hotel if you are visiting Hanoi. :) And oh, good restaurants are just around the corner and it's just a short 3-minute walk to Hoan Kiem Lake.

  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Akrosdayunibers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review, 14 June 2014
Dear Akrosdayunibers,
I was absolutely delighted to read your very kind words following your recent stay with us at Hanoi Old Centre. I must also thank you for your kind words about the great team I am so proud to have here. It is them who make this hotel great. I have passed on your feedback to all the team here and please do visit us again soon.
Your Sincerely,

HANOI OLD CENTRE TEAM
"A home away from home"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarasota, FL
Level Contributor
106 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed 11 June 2014

WOW!

> great location, a stone's throw from the NW corner of the lake in the Old Quarter.
> big breakfast selection, as well as fruits and beverages available all day
> good wifi, great A/C, plenty of hot water, and comfortable bed

But what REALLY takes the cake, especially at this price, is the customer service. Everyone was so pleasant, helping us in our options for side trips and transportation; they have a SUPER map with great recommendations of things to do/see/eat in the area; they helped with our attempt at learning the language; AND, most amazingly, someone accompanied us on his motorcycle TO the train station at 10 PM to make sure we got on OK (they insisted). WHAT?! Who does that?!?!

Don't hesitate to book here--the value for your money is off the charts. THANK YOU!!!

Room Tip: We had room 401 which faced the alley; small but nice!
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank QiDoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review, 14 June 2014
Dear QiDoctor,
How pleased I am to hear that your recent visit to our Hanoi Old Centre was so enjoyable. It’s a great pleasure to know how much you were fully satisfied with our hotel such as the tours, location, service, specially the helpful and kind reception. We would promise to put a lot of focus on improving services day by day to ensure our outstanding services keep providing to our guests.
We look forward to welcoming you back soon.
Your sincerely,
HANOI OLD CENTRE
“A home away from home”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

I reserved this hotel for my husband and me based on a recommendation from a friend that had been.. I am so happy I followed my friend's advice!!! I booked through hotels.com and emailed the hotel directly to book trips to Sapa and Halong Bay.. I have never received such customer service as this! I could ask as many questions as I wanted, and Ms. Thuy responded very promptly.. They knew exactly who we were when we arrived at the hotel and called us by name.. They also went above and beyond to make our room look special for our anniversary! The staff greeted us so kindly each time we came down for breakfast or came back to the hotel from an excursion.. I HIGHLY recommend staying here and booking other trips through them!

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank emyliana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review, 14 June 2014
Dear Emyliana,
Thank you so much for taking the time to write a review on Tripadvisor.com.
How can we thank you for such a fabulous review! How wonderful it was to hear that you enjoyed our service, our room for you Thanks for hightlighting our staff. Especially Ms Thuy proded make you feel comfortable. I know it is a favorite of the staff to share with our guests.
Thank you so much for sharing and I hope that we will have an opportunity to have you and your friend back with us one day soon!

Best Regards,
HANOI OLD CENTRE TEAM
"A home away from home"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.3 mi away
Hanoi La Siesta Diamond Hotel & Spa
0.2 mi away
Essence Palace Hotel
Essence Palace Hotel
#19 of 578 in Hanoi
5.0 of 5 bubbles 854 reviews
0.2 mi away
La Beaute De Hanoi Hotel
Show Prices
Show Prices
Show Prices
0.1 mi away
Golden Sun Villa Hotel
Golden Sun Villa Hotel
#11 of 578 in Hanoi
5.0 of 5 bubbles 778 reviews
0.1 mi away
Golden Sun Suites Hotel
0.1 mi away
Golden Sun Palace Hotel
Show Prices
Show Prices
Show Prices

Been to Hanoi Old Centre Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Old Centre Hotel

Property: Hanoi Old Centre Hotel
Address: 19 Hang Hanh Street, Hanoi, Vietnam (Formerly Hanoi Guesthouse 2)
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #7 of 566 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Old Centre Hotel 3*
Number of rooms: 8
Official Description (provided by the hotel):
Located in the centre of Hanoi Old Quarter, Hanoi Old Centre Hotel is in quiet and shady street at 19 HANG HANH Street, less than a minute to Hoan Kiem Lake. This area is served by Restaurants, Bars, Major Post Office, Banks, Local Night Market... Not only convenient for dining, shopping... especially for attractions, it's simple to walk to Ho Chi Minh Mausoleum, The Temple of Literature, Ngoc Son Temple, Water Puppet Theater and Museums. HOC provide different types of room to suit your every need. All rooms are selectively equipped to confine fine bedding, well recognized, some rooms with Lake View, some rooms with City View, Window or Balcony and adequately equipment as Cable LCD TV, Minibar, Air-Conditioner, Fan, Electric Safe, Cupboard, Telephone, Internet access, Computer in lobby (Complimentary), Wifi Access, Work Desk, Sitting area, Hair-dryer, Slippers, Private bathroom with hot shower and Bathroom Amenities. Elevator serves all floors. Staff are well trained and all speak English, are friendly and enthusiastic about our work from recommending where to visit, to eat, to call you a taxi or arranging a tour or onward travel which are highly recommended by all previous Guests. * Complimentary breakfast and mineral water. * Wifi Access available in all rooms. * Internet computers are located in the lobby.Useful Information: ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Odigeo, Expedia and Agoda so you can book your Hanoi Old Centre Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Golden Sun Hanoi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing