I selected this hotel over others as it offered safe box in the room and a mini-frig. Upon checking in, I realized the safe was not functional and I notified the night manager, who offered the use of the safe in the lobby. I declined as I like to have my items available when I want yet at the same time secure. I requested to be moved the next day to a room with a working lock box and was told it would be no problem. I packed all items for the move and went out about town. When I returned, I was told I could not move because all rooms were full. And to cap it off, internet is slow as death and I must sit on specific corner of my bed for it to even work in my room. Nonetheless, the staff are very sweet and polite.
- Official Description (provided by the hotel):
- Located in the Old Quarter, the Hanoi Old Quarter Hotel is placed in the area of 36 old streets at the centre of Hanoi Capital. This property is in propinquity to The Museum of Vietnamese Art, Ho Chi Minh Mausoleum, shops, restaurants and coffee bars. ... more less
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