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“All staff are helpful, truthful and courtly.” 4 of 5 bubbles
Review of Bonjour Vietnam Hotel

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Bonjour Vietnam Hotel
Ranked #290 of 578 Hotels in Hanoi
Vietnam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“All staff are helpful, truthful and courtly.”
4 of 5 bubbles Reviewed 1 July 2013

All staff are helpful, truthful and courtly, especially the receptionist is very kind and responsible. However, the hotel with equipment's very old. Need renovation and restoration.
Location is good, near the center of Hanoi and so many restaurants around.

  • Stayed February 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kasslio_Tran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 reviews from our community

Traveller rating
    2
    11
    4
    2
    0
See reviews for
1
2
4
2
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Russian first
  • Any
English first
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 15 August 2010

that's the worst hotel i've ever been! i arrived at midnight and even if i was very tired i had to ask the reception to change room 3 times!!! first room had water on the bathroom floor around the toilet, safety locker not working and dirty sleeves (i mean i found pubic hair!); second room had hair and third had pubic hair again! i accepted the forth room also if i was freezing (heating not working). breakfast was very very poor! two slices of bread with a very little slice of butter and JUST ONE TEA SPOON of marmelade!!! luckily they had also yoghurt and a banana!!! service was kind but not everyone! when i needed to use internet (they have free access pc downstair) sometimes reception personal was playing with them and they didn't make you room!!!
i really was thinking about calling my travel agency to catch another hotel!

  • Stayed February 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank twiggyath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Bonjour Vietnam Hotel

Property: Bonjour Vietnam Hotel
Address: 19 Tran Nhan Tong Hai Ba Trung District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #290 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bonjour Vietnam Hotel 3*
Number of rooms: 28
Official Description (provided by the hotel):
Hotel has 28 rooms and Suites furnished with international standards equipments such as IDD telephones* High Speed Internet - Offer free unlimited * Mini Bar * Safe Box * Cable TV * nice bathroom toiletries and amenities. A large comfortable bed decorated in European style will ensure you a good sleep nightly. Working desk * tea and coffee making facilities will facilitate you to complete your work in the room. ... more   less 
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