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“Absolutely Amazing”
Review of Dolphin II Hotel

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Dolphin II Hotel
Ranked #421 of 599 Hotels in Hanoi
Reviewed 27 April 2011

This hotel is beyond any and all expectations. From the first minute you get out with the wonderful smiling faces greeting you, and then entering the lobby reception area with the courteous, professional staff assisting even to the elevator, just delightful. Our room was very spacious, spotless with comfortable furnishings and a great bed! We left our room to explore local life in Hanoi. The staffs also recommended us to nice places in Hanoi and then they catch a taxi and ask him to take us to the right places .Returning to our room to have had a wonderful fresh fruits left with a welcoming note. Breakfast the next morning was a great start to our day with the incredibly efficient and courteous staff. All I can say is " WOW". We have traveled all over Europe and US, this hotel ranks true 5 star services! Thank you very much for such a great experiences.

  • Stayed: April 2011, travelled solo
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Thank Asen32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 9 of 42 reviews

Reviewed 24 March 2011

very nice people, very good location, amazing atmosphere and guides are very helpful , kind , nice.I have to get back to Hanoi - more than once!!!!

  • Stayed: March 2011, travelled as a couple
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Thank rinss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2011

I stayed here for 4 nights.
Beds were rock hard.
Staff were very helpful and informative.
Central location within walking distance of sights, city centre & restaurants. I did find it a very busy location, though the rooms I stayed in were not noisy.
Breakfast - average selection
Bathrooms ok

  • Stayed: November 2010
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Thank ChapmansPeak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2011

We stayed here for 3 nights during our trip to Vietnam, and were very happy with our choice. The hotel is in an excellent location, very near the lake and main sights, the rooms are comfortable, and the staff were fantastic. They went out of their way to make us welcome and ensure we had everything we needed, and arranged a very good value tour guide one day at short notice. It also has a restaurant with a lovely view of the city.

  • Stayed: January 2011, travelled as a couple
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Thank rjardine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2011

What an awful hotel. Rooms are filthy -- we slept with our clothes on. Bathroom is a joke. Plus the front desk employees have an attitude. it's unbelievable that anyone would stay more than one night in this dump. We found much better hotels for the same price after leaving this place.

  • Stayed: February 2011, travelled with friends
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Thank asdf57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2011

All on a sudden while browsing internet for looking a Hotel in Ha Noi, I found it, contacted over Phone, followed by Email with one it's great and active staff Lien who set my entire Vietnam programme nicely and accordingly Exceutied by me n my wife.. Wow a real great valu trip ever I had. Reception, WiFi, Room, Bathroom, Big Bed, overall cleanliness and friendly attitude of staff made my 4 day's visit a successfull one. Great city centre area only .8 Km from hotel, shopping centre and all other facility in near distance. we were really happy to be in IndoChina-II hotel. Nice Hotel.

  • Stayed: January 2011, travelled as a couple
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Thank Mizan2212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2010

Had NO balcony (as wotif site said) and no sauna.

Staff DID do their level best to make our stay happy however (Thanks to 'Mr.Tim' especially!)

Hotel was very noisy due to street traffic, but I slept fine regardless.
Spas were all very good and they paid for the taxi fare from motel to them.

(They had opening windows, which still suited us as smokers), so I negotiated with the concierge to get the room at the price BELOW the level of appointments that we were supposed to have, and put it to them that they refund us the $45 (cost of one night) at the end of our stay, or else we’d be going to another hotel and they would have to refund us in full for the 3 nights booked. After confirming with the manager via phone, they agreed to this – so you have to be on your toes and prepared to negotiate in order to be satisfied as you rightly should be for your money!

  • Stayed: December 2010, travelled as a couple
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Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dolphin II Hotel

Address: 402 Pho Lo Ren Street | Hoan Kiem District, Hanoi 1000, Vietnam (Formerly Indochina II Hotel)
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #421 of 599 Hotels in Hanoi
Price Range: £25 - £51 (Based on Average Rates for a Standard Room)
Number of rooms: 58
Official Description (provided by the hotel):
Dolphin II hotel offers you comfortable accommodation with Eastern traditional decoration. Close to the hotel you also find plenty of western and local restaurants, bars, ATM and other interesting places. ... more   less 
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