Stayed here for a total of 4 nights. The first two nights we stayed in a deluxe triple suite which was very spacious; came with a workstation plus computer, seperate lounge area and a huge bathroom with a spa/shower/steam room. The water pressure in the bathroom was a little weak and the multiple buttons and fancy knobs in the shower/spa were a little tricky. The airconditioning wasn't particularly efficient at cooling such a large space, so half of the room was a little hot and sticky, whille the other half was ice cold.
After two nights, we took a trip to Sapa and the hotel kept our bags for us. On our return at 5am in the morning, they also provided us with a room to shower and also breakfast before we took off again for Halong Bay. Again they kept our bags safely for us while we were away, and when we got back from the second trip, we were given a triple room.
The triple room was certainly a few steps down from the suite. With three of us plus luggage it was quite the tight squeeze, and not enough desk/table space for us. The bathroom was clean, but the shower temperature turned hot and cold sporadically.
All the staff here were extremely helpful and spoke quite good english. The boys on the door provide wonderful and personal service, and reception staff were always very willing to help. There are 2 computers with internet access in the lobby, and staff serve you water while you are using them.
Breakfast is on the top floor with great views over the city and also the lake. They have a mix of Vietnamese and European options; beef noodle soup, spring rolls, dumplings, pancakes, baguettes, toast, cereal, eggs, fruit and juice, tea and coffee. The food is constantly being replinished and staff are always on hand. There isn't a lot of seating though, which is a problem when the hotel is full (especially if there is a tour group needing to leave the hotel at the same time). One morning a few people couldn't find a seat at breakfast and had to wait.
The hotel is only a 5 minute walk to the lake. great location. Definately would recomend this hotel.
- Official Description (provided by the hotel):
- Dolphin II hotel offers you comfortable accommodation with Eastern traditional decoration. Close to the hotel you also find plenty of western and local restaurants, bars, ATM and other interesting places. ... more less
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