We were booked in this hotel through Sinhbalo Tours, and it is definitely not up to their usual standard. We found the hotel not especially friendly at all, with poor amenities, terrible breakfast, (what "buffet" ?, hardly anything for westerners to eat ); shabby breakfast room although it does have some views over city.. It is only when we complained vociforously and threatened to move out that we got a "best" room. Not much difference, except more light and a air con that actually heated the room, somewhat needed in the cold temperatures we experienced in mid February. This is not a 3 star hotel by Vietnamese standards.
There are much better hotels in the same area.More