Hotel is in a great location, with the best modern "hawker center" in Hanoi just a 2 minute walk away. Staff at the reception counter and business center were very good, and clearly had the right training. But the rest of the service quality falls short of the Moevenpick standards and expectations. The most disappointing was breakfast. Bacon was cold, scrambled eggs ordered were left on the counter with no one helping to alert me when it was ready, requests to clean table was ignored -- as mentioned, all probably due to lack of training and maybe lack of staff at peak breakfast times.
- Official Description (provided by the hotel):
- The Movenpick Hotel Hanoi is conveniently located in the heart of Hanoi's central business district, a 40 minute drive from Noi Bai international airport and only 5 minutes from the city centre and its Old Quarter. This makes our hotel ideal for business and leisure travelers. With 154 well-appointed rooms and suites our hotel is the perfect base for a visit to Vietnam. Guests can relax and enjoy some fine dining in our restaurant or stay fit using our modern exercised equipment, massage and sauna facilities in the Kinetic Gym and Wellness Studio. Our well-equipped multi-purpose meeting rooms suitable for accommodating up to 110 people. ... more less
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- Also Known As:
- Hanoi Moevenpick Hotel