We stayed here for 8 nights at the end of our 6 week holiday and arrived in Hanoi jet-lagged and tired. However the car arranged by the hotel was waiting at the airport for us as planned and we arrived at the hotel without a hitch, this is in contrast to some stories we have since heard about the taxis!
Whilst our bags were taken up to our room, we were given a welcoming drink. When we opened the door to our room (801 - a Junior Suite) we were stunned by the size and quality of the room. It was one of the best, if not the best hotel room we have stayed in.
The hotel staff can only be described as fantastic, they bring customer service to a new level that exceeds most other hotels. The staff often went out of their way to assist us on many occassions i.e taking us to a local shop to get some beer and then again for a haircut.
This hotel puts most 5 star hotels to shame!
We would have no hesitation in recommending the Hotel Elegance Ruby to anyone and from what we saw the other Elegance hotels are the same.
We will definately stay here again when we return to Ha Noi.
It deserves to be number 1 for Ha Noi on T.A.
- Official Description (provided by the hotel):
- Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with HostelWorld, Agoda, Priceline, Odigeo, Traveltool, S.L.U., getaroom.com and HotelQuickly so you can book your Hanoi Elegance Ruby reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hanoi Elegance Ruby Hotel Hanoi
- Elegance 4 Hotel Hanoi
- Elegance 4 Hanoi