Stayed 2 nights in this boutique hotel in the middle of the old district of Hanoi. It's tucked down the side alley/street, but smack bang in the middle of a street market every morning, which if you're after a taste of everyday Vietnam you couldn't ask for more.
Staff are exceptional. Friendly, attentive to your every need without being intrusive. Always greeted with a smile and how's your day been/is there anything we can do to help plan your day. Very genuine people, really want to make your stay perfect. We arrived at 4.30am (caught the train from Hue), woke them up, but they immediately kicked into gear, bought refreshments, made us comfortable in the lounge mezzanine and sorted out towels and a shower room. When we booked out we didn't think about our train being at 11pm, so they just said not to worry, stay in your rooms til then, don't bother checking out at noon, just pay a £8 supplement. Perfect!
The rooms are of a decent size (we had a twin), nice big bathroom, but shower only. Cleaned thoroughly everyday, fast and cheap laundry service and they even provide you with a laptop to surf their excellent wifi. Fresh fruit provided free of charge.
Hotel is 5/10 minute walk from the lake/shopping streets and puppet theatre, there's a great little coffee shop at the end of the street called Huong Mai selling 'civet' coffee. The Golden Drum bar is just down the street which has a lovely balcony to enjoy the sights and sounds of night time Hanoi.
I can honestly say this is one of the best hotels I've ever stayed in in all my travels, they made the Hanoi part of our holiday perfect. The only thing they suffer from is a smallish breakfast room, so sometimes you have to wait 5 minutes for a table, but for £8 a night, I can suffer that ;o)
- Official Description (provided by the hotel):
- Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more less
- Reservation Options:
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- Also Known As:
- Hanoi Elegance Ruby Hotel Hanoi
- Elegance 4 Hotel Hanoi
- Elegance 4 Hanoi