We were traveling around Northern Vietnam and using Hanoi as our travel hub. This meant that we spent over a week at the Serenity Hotel. We stayed in three room during our time there. All of them were very comfortable. Furthermore, the hotel had an absolutely amazing breakfast with free/unlimited coffee and tea served all day which were both excellent. The internet was reliable and the location was ideal for anyone wanting to explore the Old Quarter.
The staff was absolutely wonderful and accommodating. When we arrived back from our trip to Sapa at 6:00AM, they served us breakfast and moved things around to put us in a room quickly so that we wouldn't have to wait in the lobby. This was incredibly kind and unnecessary since we had not done early booking.
We greatly appreciate their service and help throughout our time in Hanoi. Would greatly recommend!
- Official Description (provided by the hotel):
- Closed for renovation as of December 28, 2009. ... more less
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