I could write about how nice it was, how clean, what a great value (wifi, internet, good breakfast) but what makes this place so exceptional is the service and staff. All the staff here were genuinely pleased to serve you, without any monetary expectation. The hotel manager helped us out a lot, made arrangements for us. I think the shining example would be that we were due to be back in Hanoi in the afternoon after a long trip up North and would take the overnight train in the evening. The hotel manager offered to give us a room for one hour to take a hot shower (which we did, at no cost). Even gave us towels and toiletries.
- Official Description (provided by the hotel):
- Closed for renovation as of December 28, 2009. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Ctrip TA, Agoda, Odigeo, LateRooms and HostelWorld so you can book your Hanoi Serenity Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.