I have travelled throughout Malaysia, Singapore, Thailand and this year to Vietnam and Serenity gave the warmest welcome and best service for it's size of any of the hotels we have visited. The manager Son arranged all our trips including Halong Bay and SaPa, even accompanying us to the train station and organising a special dinner for us and the hotel staff on our final evening.
We stayed in four different rooms as we had a new allocation on the return from each of our trips and each met with the hotels high standard of cleanliness. If there was a problem it was dealt with swiftly. All staff had a good command of English and good knowledge of the city and made some great recommendations for restaurants - We would highly recommend Serenity.
- Official Description (provided by the hotel):
- Closed for renovation as of December 28, 2009. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, HostelWorld, Agoda, TripOnline SA, Evoline ltd and Cancelon so you can book your Hanoi Serenity Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.