Room ok, had air-con, TV, hot water, fairly quiet, but bit grotty, towels provided on first day v v dirty and looked like they hadn't been washed.
Breakfast was meagre, hardly worth bothering with. Staff tried to push their tours on you and weren't happy when we didn't want to book them. On checking out, they tried to add extra charges to our bill which was extremely annoying!
Probably better places to stay in Hanoi. Also operates under the name of Lucky guest house.