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£13
Fully refundable before Sat, 30 Mar
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£10
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Reviews (108)
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Reviewed 24 July 2015 via mobile

Our first impression was good, room nice, area great, top for walking around in the old quarter! The breakfast was poorly , better to go somewhere else. The worst part was, our argument with the staff about paying for the room. Our first two nights were already payed, we had booked everything over a travel agency. At night the hotel told us, we had not payed anything. They would not know us, or the company (stray travel is known everywhere and you can find the hotel on their web page ) They would not know us, they thought we just came spontane. ... They told us to be quiet and listen to them. We showed them the paper work our confirmation email etc. There goes the friendlyness, they were not trying to solve the problem, or beeing kind or beeing helpful. Only $$$ ... After a bad night of sleep, 4 different emails to the cooperate travel agency, 5 minutes before we had to leave, they said it s "ok" someone called, you already payed. No sorry, no nothing. We think they try to pull that stunt every once in a while, so you pay twice. Be professionell !!!

Date of stay: July 2015
Trip type: Travelled with friends
Thank SarahAnna1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 July 2015 via mobile

we stayed here for 11nights. rooms are big and clean with ac and hot shower, comfortable big beds. breakfast is ok - guess nearly the same small breakfast you get everywhere else. daily room service if you want.

located right in the heart of old town but still quiet in the rooms (our room went out to the back side)
everything you need is in walking distance.

staff is really nice and helpful, good airport transport service.

Date of stay: June 2015
Trip type: Travelled as a couple
Thank Martina K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 June 2015

hotel's staff very attentive to every small details, they help me booked a wonderful trip of Halong bay. breakfast is ok, room was big and quiet , bed was clean and comfortable, i was sleep very well. hotel has perfect located in central of Hanoi old quarter , enjoyed my stay here very much!

Room tip: ask the room on the back side is quiet
Date of stay: June 2015
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Yvesaubry
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 June 2015

we stayed at Prince 1 hotel for 15 days ( when you arriving Hanoi just know there are 4 Prince hotel) , bus we chose Prince 1 hotel 51 Luong ngoc quyen street because my friends stayed this hotel last year and they really love this hotel. we had good time in this hotel. the room is comfortable and clean, hotel's staff highly help, they very friendly they say " hello" for every time when see us, they service vietnamese tea and cofee evre time for free ( like as we are some ones special) they show me vietnamese culture, booked cheap tour and good quality. when we checked out hotel they give me one car to the airport free of charge. we would like recommend this hotel to all tourist want nice place to stay and visit vietnam.

Room tip: around this hotel there are many good bar and restaurants , you must ask hotel's reception they will show you best ones
Date of stay: June 2015
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank kim s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 March 2015 via mobile

We had previously stayed in prince1 and decided to come back for 2 more nights and therefore made a reservation ( in person at the front desk). When we arrived at the hotel the man at the front desk explained to us that a mistake had happened and that therefore the room was not free but in use and no equaling rooms available. He wanted to ship us off to another hotel belonging to the same owner just down the street and pack us into an inferior room for a higher price.Backchechecking online on agoda showed however that a multitude of rooms was still available and could be booked ( and paid!), including the room that we originally reserved.
So a reservation made in person at their front desk 2 days prior is of no value at this place. Alltogether very disappointing

Date of stay: March 2015
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Woll-milchsau
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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