So my stay here was part of a package I had booked through a well known touring company.
I checked in, put my stuff in the room then went out all day. Came back late and noticed on the floor by my bed what I first thought were spiders, then looked like ants but then discovered were fleas when I looked closer. I looked around and noticed a couple on the desk. Then followed the ones on the floor and noticed there was a bunch right by the door as well. I tried to just brush it off and decided to look no further in hopes to just forget about it and deal with it as I was just staying the one night. But I fell asleep and the feeling of one on my arm woke me up. I sat up, squished it, then noticed a couple crawling on my legs, and some on the sheets. It was at that point that I couldn't just forget about it I wanted to switch rooms. I went to the front desk and explained there was a bug problem and that I wanted to switch rooms. He responded saying they had no more rooms and that no where in the area had rooms. He didn't seem to believe me so I said I'd show him. I said I was gonna just try and find another place to stay if he didn't have another...So my stay here was part of a package I had booked through a well known touring company.
I checked in, put my stuff in the room then went out all day. Came back late and noticed on the floor by my bed what I first thought were spiders, then looked like ants but then discovered were fleas when I looked closer. I looked around and noticed a couple on the desk. Then followed the ones on the floor and noticed there was a bunch right by the door as well. I tried to just brush it off and decided to look no further in hopes to just forget about it and deal with it as I was just staying the one night. But I fell asleep and the feeling of one on my arm woke me up. I sat up, squished it, then noticed a couple crawling on my legs, and some on the sheets. It was at that point that I couldn't just forget about it I wanted to switch rooms. I went to the front desk and explained there was a bug problem and that I wanted to switch rooms. He responded saying they had no more rooms and that no where in the area had rooms. He didn't seem to believe me so I said I'd show him. I said I was gonna just try and find another place to stay if he didn't have another room. He came up I showed him the obvious and he then said I should find another place and also to know that I don't get my money back. He left. I then slept in the bathtub that evening.
The next day I came down for breakfast. He was at the desk and was avoiding eye contact, I said good morning and he didn't even look up from his desk and mumbled morning.
I made contact with the touring company and they investigated the issue with the hotel. They responded to me saying that, "Prince 1 Hotel Manager has confirmed that they find no evidence of having fleas in the room. She had not brought up this issue to any member of their staffs about the fleas nor requested to change rooms."
So they on top lied about any communication I had with them. I after provided photos that I took and the company contacted Prince 1 Hotel and shot it dealt with.
Don't stay here, you'll avoid bugs and rude service.More
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