We stayed at the serentity during our time in Hanoi and really enjoyed our stay. All the staff were so friendly, knowledgeable and helpful whenever we required assistance. They were happy to arrange tours / transport but were not pushy in anyway. They even went out of their way to accomodate us after we had checked out and had to return to collect our bags - offering use of a room and shower.
Can't recommend highly enough
- Official Description (provided by the hotel):
- A new hotel has just opened on November 1, 2008. The Hanoi Centre 1 Hotel is highly recommended by Lonely Planet. The super-friendly staff is able to advise on the local sites of interest and with booking all tours in the regions. The hotel is just 2 minute walk to the Hoan Kiem Lake and Water Puppet Shows, in the front of many Vietnamese and Western restaurants, beside the ANZ Bank and shopping streets. ... more less