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Hanoi Charming Hotel
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Reviews (1,335)
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Reviewed 22 April 2011

This place is so aptly named. The staff are charming, the place is lovely. Breakfasts are great. They will pick you up and drop you off from airport, train station etc. They even allowed us the use of a room for 2 hours so we could all have a shower before boarding the night train to Sapa. Couldn't recommend Charming Hotel enough. You won't be disappointed staying here.

  • Stayed: March 2011, travelled with friends
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Thank bruceann1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2011

Once in a live time experience!
At the check out very early in the morning we totaly forgot that we already payed via agoda with creditcard. The night porter was so busy with making sandwiches for us at 0600 that we handeld the check within a few seconds. Because of a wrong comment of us he thought we didn't pay yet.
While driving to the airport I rememberd that agoda wouth also take the amount from my creditcard. I thought we wouldn't get the money back en thought we paid twice. But after emailing mr Duc everything was arranged within two days. He even arranged a man in hcmc to delicer the money at out hotel. To make everything really good he even called us to make sure that we got the money from our new hotel in hcmc.
One word (or two); perfect service!!!

  • Stayed: April 2011
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Thank Irri19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2011

They staff were very friendly and very helpful. From the time we were greeted at the airport to the day we left, we were always greeted with a smile. The room was comfortable and service was exceptional.

  • Stayed: April 2011, travelled as a couple
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Thank Australiawhereisthat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2011

I really liked Hotel Charming, nice friendly staff and a quiet alley with a lot less traffic. Nice, modern rooms, even with computers in every one of them! Would easily recommend it to anyone looking for mid-range accommodation in Hanoi.

  • Stayed: March 2011, travelled solo
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Thank Jorgen1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2011

The Good: The staff are very friendly and helpful. The back rooms are very quiet. The rooms are really clean, and have good TVs and also a computer in the room, and the wifi is pretty good. The hotel is located in a small alley, so there is no traffic in front of the hotel.
The Not So Good: The back rooms have windows that look onto a wall, so there is no natural light. The front rooms with real windows are more expensive. The free breakfast is pretty basic.

Room Tip: the cheaper back rooms have no natural light
  • Stayed: April 2011, travelled as a couple
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Thank eliseverheggen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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